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Customer Success Manager (Fully Remote)

Blinq

New York, NY
  • Remote job

Blinq is the AI contacts app for people who meet people, unlocking relationship potential. We're used by 4 million professionals and at 93% of the Fortune 500, with $45m+ raised. Role & Impact: You'll own a portfolio of business customers across the full lifecycle, from onboarding to renewal and expansion. You'll combine customer success with commercial ownership, driving adoption and growth. You'll partner with Sales, Support, Product, and Engineering to turn insights into improvements. What You'll Do: Lead onboarding and rollout planning, helping customers introduce Blinq across their teams. Run product training, webinars, and build relationships with champions and decision-makers. Own renewals, pricing discussions, and account growth while maintaining clear account plans. What You'll Bring: Experience in Customer Success or Account Management within B2B SaaS. Strong commercial judgment and data-driven prioritization. Ownership, curiosity, and comfort working independently in a remote environment. Blinq Blinq is the AI contacts app for people who meet people, on a mission to unlock the world's relationship potential. Used by 4 million professionals and 93% of the Fortune 500, we're a well-funded startup with a high talent bar and a culture of optimism and craft. #J-18808-Ljbffr Blinq

Vacancy posted 1 day ago
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