Customer Success Manager (Fully Remote)
WorkWave
Build success roadmaps and track KPIs quarterly. Monitor account health and mitigate renewal risks. Partner with AM and RM on growth and retention. What You'll Bring: 2-3 years of ERP or enterprise software experience. Executive presence with C-suite presentation skills. Medical, dental, and 401(k) match. Flexible Time Off or generous PTO and parental leave. Teladoc, EAP, and training libraries. Why WorkWave: Award-winning culture and recognition. Remote-first flexibility across 30+ states. Real impact on client success. WorkWave WorkWave empowers service professionals with software solutions to run their businesses more efficiently and deliver exceptional service. As a global tech leader with a startup's energy, they maintain a laid-back, high-performing, customer-obsessed culture. #J-18808-Ljbffr
$90k - $115k
...Lead the Customer Success team and Wildfire Response Specialists during active fires. Build 24... ...Key Responsibilities: Hire, coach, and manage the team, fostering ownership and care.... ...vision, 401(k), and flexible time off. Remote-first with work-from-home stipend and company...Remote workWork from homeFlexible hours- ...Lead day-to-day onboarding execution, securing customer access, coordinating technical setup, and keeping projects moving from access through delivery. Partner closely with the Head of Customer Experience, run customer-facing meetings, and own monthly check-ins for an...Remote work
- ...personalized, data-driven engagement strategies to drive product adoption and reduce churn across a high-volume customer portfolio. Leverage customer success tools like Gainsight to build success plays, email templates, and digital resources that streamline customer...Remote work
- ...Own the customer relationship from implementation hand-off through renewal and expansion, keeping CRM data accurate and up to date. Become a trusted advisor who drives retention, adoption, and growth while leading Quarterly Business Reviews with executive stakeholders...Remote work
- ...and nonprofits. About the Role: You'll own customer relationships from onboarding to renewal.... ..., and Engineering. What You'll Do: Manage a portfolio of customer relationships. Drive... ...For: 3+ years of experience in Customer Success or Account Management. Strong communication...Remote work
- ...primary point of contact for customers through the custom jewelry... ...manufacturing process. Balance customer success, project coordination, pricing support, and production management. Key Responsibilities:... ...of Fresh Prints, a fully remote 380-person company with most...Remote workFull time
- 3E is seeking a Customer Success Manager to transform customer relationships into lasting partnerships. You will guide clients through our regulatory... ...and consultative problem-solving to maximize value. This fully remote role supports Eastern and Central time zones, with up to 2...Remote work
- ...stakeholders. Coordinate with Sales, Product, and Clinical. Requirements: Enterprise customer success and renewal experience. Strong communication and data analysis skills. Comfort in remote, fast-paced environments. Sword Health Sword Health is an AI care company building...Remote work
- ...rollout across dealerships and dealer groups. Drive adoption, manage escalations, and identify expansion opportunities. What We... ...benefits. Flexible PTO, high autonomy, and the chance to scale Customer Success. AgentDynamics AgentDynamics builds AI agents for automotive...Remote workFlexible hours
$55k - $60k
...yr Direct message the job poster from WOW Recruitment. Connecting Operations, Customer Experience & HR professionals with Australia's fastest growing companies. Fully remote Customer Success Executive Opportunity in SAAS and AI. Salary: Up to $60k USD + Bonuses + Stock...Remote workFull timeWork from home- ...Own customer relationships and outcomes from onboarding to expansion. Build playbooks and processes in a fast-paced startup. Onboarding... ...activation and adoption within 30-60 days. Retention and Growth: Manage account portfolio and conduct QBRs. Identify expansion signals...Remote work
- ...renewals are forecast accurately. Manage a book of 20-30 enterprise accounts and onboard new customers. Drive adoption from basic to... ...expect: 5+ years in Customer Success or account management at a... ...honest feedback across the team. Fully remote, competitive salary, private...Remote workLocal area
- ...own a portfolio of business customers across the full lifecycle, from... .... You'll combine customer success with commercial ownership, driving... ...Customer Success or Account Management within B2B SaaS. Strong... ...comfort working independently in a remote environment. Blinq Blinq is...Remote work
- ...UpGuard is redefining cyber risk management with AI-driven precision.... ...signals daily. It offers a fully remote work environment with a... ...Onboard and manage UpGuard customers to ensure effective use of the... .... Provide resources such as success plans, training, and regular...Remote work
- ...Act as the main point of contact for assigned customers, coordinating with subject matter experts to resolve complex issues. Build strong... ...and collaboration skills to solve problems and drive customer success. NIQ NIQ is the world's leading consumer intelligence company,...Remote work
- ...support US accounting firms and businesses as they build remote finance teams with CAS. What You’ll Own: Lead... ...practices. What You’ll Bring: ~2-3 years in customer success, account management, or client services with strong English. ~ Comfort with...Remote work
$1,200 - $1,800 per month
...This is a customer-facing role at an early-stage AI recruiting platform. You will own... ...through the platform to drive adoption and success. Manage relationships, resolve issues, and... ...Monthly salary of $1,200 to $1,800 USD. Remote role based in San Francisco, CA; visa sponsorship...Remote work- 3E is seeking a Customer Success Manager to transform customer relationships into lasting partnerships and help clients leverage our regulatory... ..., and drive adoption across our SaaS portfolio. This fully remote role supports Eastern and Central time zones with 10–20% travel...Remote work
- ...Establish and drive sales activities for software products in a designated geography. Work with customers and partners to improve IT security and manage Cyber Exposure. Consult with customers to define improvements to their IT security roadmap. Grow revenue...Remote work
- ...goals. Key Responsibilities: Build Success Plans and conduct Business Reviews.... ...Requirements: 3+ years in B2B SaaS customer success or account management. Strong communication and CRM skills... ...401(k), equity, and parental leave. Remote work, flexible hours, and professional...Remote workFlexible hours
- ...fraud consortium. About the Role: You'll manage a handful of customers and act as their stakeholder within... ...in Account Management, Customer Success, or Risk Management in B2B SaaS. Domain... ...and automate AML operations. We're a remote-first team that values performance over...Remote work
$90k - $120k
...transforms how people think about and manage their money. We’re not... ...is looking for a Client Success Manager to help us grow and scale... ...You will succeed if you are customer-focused, scrappy, strategic,... ...Flexibility - We are a fully remote and distributed company. This...Remote workWork from homeFlexible hours$110k - $140k
...can turn a long tail of ~100 customers into repeatable, proactive... ...space Us: A CSM team of 5 managing ~40 named accounts each and... ...early-stage equity Location: Fully remote (EST timezone required) Why... ...: 2+ years in customer success, specifically in a scaled, pooled...Remote workFull timeWork at officeWork from homeHome officeVisa sponsorshipFlexible hours- ...reimagining of how the world manages cyber risk. We build the Cyber... ...culture that puts the customer’s security posture above all... ...customers always come first! Our Success team is determined to help solve... ...includes sick & carer’s leave Fully remote working environment: While we...Remote workWork from homeRelocation
- ...Own the post-onboarding customer relationship, guiding customers toward sustained... ...you'll need to thrive: 3+ years managing Mid-Market accounts with success in retention and renewals. Strong business... ...PTO, 12 weeks parental leave, and remote work support. Boulevard Boulevard...Remote workFlexible hours
- ...Investigate falls, spot patterns, and ensure care leaders follow through. Make sure every client review shows clear impact in the customer's own data. Adoption & Change: Run community kickoffs, staff and family sessions, and training. Help care teams build Teton into daily...Remote work
- ...Support day-to-day management of assigned client accounts, serving as a responsive point of contact for routine questions. Help execute... ...issues. Requirements: 1-2 years of professional experience in a customer-facing role or strong internship background. Strong...Remote workInternshipWork at office
- ...Own strategic carrier-partner relationships to ensure successful onboarding, engagement, and platform adoption. Serve as the primary point... ..., or program operations. Strong communication, stakeholder management, and problem-solving skills. Australian insurance market knowledge...Remote workFlexible hours
$65k - $75k
...Balto is seeking a motivated SMB Customer Success Manager to manage a portfolio of 60 SMB accounts, driving renewals, retention, and expansion. This fully remote role in the U.S. offers a base salary of $65k–$75k with an OTE of $105k, and a team focused on using AI and...Remote work- ...NOTE: This is a FULLY remote role, but the candidate must be within... ...their team, peers, and internal customers. Please only apply if you... ...Trusted by 20,000+ property managers worldwide, Hostaway is an industry... ...here. As a Customer Success Manager (CSM), you’ll play a...Remote workContract workTemporary workWork at officeWork from homeWorldwideHome office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager (Fully Remote). Be the first to apply!
- technical customer success manager United States
- customer success manager United States
- entry level customer success manager United States
- customer success manager remote United States
- educational customer success manager United States
- senior customer success manager United States
- client success manager United States
- sr. customer success manager United States
- customer success manager csm United States
- strategic customer success manager United States

