Load Document Coordinator

Job Description

Job Description

Load Document Coordinator

St. Cloud, MN | Full-Time, in-office, not remote.

Join Our Team!

Do you love solving puzzles, catching details others miss, and keeping things running smoothly behind the scenes? We're looking for a Load Document Coordinator to join our team!

In this role, you'll be the key link between operations, customer service, accounting, and drivers by ensuring load documentation is accurate, complete, and processed on time. If you're organized, analytical, and enjoy working with people while managing important details, we'd love to hear from you.

You thrive on organization, enjoy working with numbers and details, communicate effectively, and take pride in ensuring important processes are completed accurately and on time. If you're someone who likes crossing things off a checklist and making sure nothing falls through the cracks, you'll fit right in.

What You'll Do:

As a Load Document Coordinator , you'll help ensure drivers are paid correctly and customers are billed accurately by:

• Reviewing, verifying, and auditing load documents to keep loads current and accurate
• Validating documentation for customer billing and driver settlements
• Collaborating with Operations, Customer Service, and other departments to gather and verify information
• Responding to driver and internal team inquiries via phone and email regarding settlements and documentation
• Applying company policies and procedures to support accurate billing and settlement decisions

What Makes You a Great Fit:

Required Skills & Qualifications

• Post-secondary education, or equivalent work experience preferred
• 2+ years of experience in accounting, billing, administrative support, or a detail-focused office environment preferred
• Basic understanding of administrative, billing, and accounting processes
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated and comfortable working independently
• Strong organizational, analytical, and problem-solving skills
• Excellent verbal, written, and listening communication skills
• Ability to maintain confidentiality and handle sensitive information professionally
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
• Positive attitude and strong customer service mindset

Why You'll Love This Role:

• Work with a supportive, collaborative team
• Develop valuable accounting and operations experience
• Make a direct impact on customer satisfaction and driver success
• Build your problem-solving and analytical skills in a dynamic environment
• Enjoy a role where every day brings something new

Work Environment:

• Frequent use of a computer, keyboard, and multiple monitors
• Regular communication with internal and external customers by phone, email, and in person
• Primarily seated work with occasional movement throughout the office

Compensation & Benefits:

• The anticipated hourly pay range for this position is between $20.00 - $24.00. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work.

• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package . Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees.

This organization participates in E-Verify.
We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm your authorization, you will be given written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment.
Employers may not use E-Verify to pre-screen job applicants or to discriminate based on citizenship status or national origin.

Esta organización participa en E-Verify.
Proporcionaremos al gobierno federal la información de su Formulario I-9 para confirmar que está autorizado para trabajar en los Estados Unidos. Si E-Verify no puede confirmar su autorización, se le darán instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para resolver el problema antes de que se tome cualquier medida en su contra, incluida la terminación del empleo.
Los empleadores no pueden usar E-Verify para preseleccionar solicitantes de empleo ni para discriminar por motivo de estatus de ciudadanía u origen nacional.