Service Specialist

Job Description:

About Us

Corky's Pest Control, established in 1967, is a leading pest control provider in Southern California, serving over 30,000 customers. We offer a range of services, from monthly pest control to specialized gopher control for residential and commercial clients, driven by technology and a commitment to environmental safety.

We are currently hiring for our Los Angeles branch. This position offers significant growth potential while working with the best team in the Los Angeles region. In a supportive environment, we are looking for individuals who are eager to grow, committed to excellence, and have innovative ideas. Our mission, values, and vision reinforce why we do what we do every day, throughout the year.

Our Vision: To provide safe, effective, professional pest control that improves our comfort and quality of life.

Company Mission: To perfect, develop and sustain the best quality and service treatment for both residential and commercial pest control applications.

Position Overview

Under the direct report of a Service Manager/ Filed supervisor, Technicians provide pest control services, requiring state licensing. Candidates must be at least 18 years old, legally able to work in the U.S., have a clean DMV report, and pass a physical and drug screening, along with a background check.

Essential Duties and Responsibilities

Service Technicians provide the vital link between our company and our clients through exceptional customer service. They spend their day traveling to appointments and meeting with customers to assess pest problems and execute specialized treatment plans in and around their homes and places of business. Technicians recommend corrective actions to prevent future pest problems. They help the community by solving their pest challenges, building long-term relationships with customers on their route, while protecting their homes and businesses.

Qualifications and Education Requirements

• A valid driver's license with an acceptable driving record
• The ability to read, write, speak, and comprehend English
• Legal eligibility to work in the U.S.
• Industry Licensing
• Availability to work at least 40 hours per week including some weekends
• High school degree or equivalent

Key Responsibilities

• Deliver extraordinary customer service
• Respond to customer's needs in a professional and timely manner
• Physically administer and monitor various pest control measures, indoors and outdoors in potentially hot or cold working environments
• Perform physical labor and using a variety of tools/equipment
• Establish effective working relationships with customers and co-workers
• Effectively communicate with customers and coworkers in the office, verbally and in writing, as needed
• Read, understand, and follow labels and SDS forms for hazardous chemicals used during service
• Work independently and maintaining your route
• Drive a company vehicle safely to customer's homes and businesses
• Use a handheld device to manage services and document structural, sanitation, and pest issues
• Follow all proper safety guidelines
• Inspect, maintain, and utilize PPE (personal protective equipment)
• Maintain working order and cleanliness of assigned company vehicle
• Remain up to date on the company's product and service offerings
• Perform other duties as assigned
• Constantly strive for the best solutions

Required Skills

• Technical proficiency with computers, smart phones, etc.
• Good oral and written communication skills
• Solid attention to detail

Physical Requirements

• Ability to safely move about customer locations, ascend/descend stairs and ladders and to navigate close quarters
• Ability to safely move items and equipment weighing up to 50 pounds
• Ability to work outdoors in all weather conditions

Benefits

• We offer wonderful company-paid health and life insurance, vacation , sick leave and holiday pay, 401K, Health Saving Account, Flexible Spending Accounts, professional development assistance and opportunities for further advancement.

Development Opportunities

• Becoming fully licensed can take about three years with company support, including financial assistance for relevant college degrees.

Pay Rate

• DOE $17.00 to 23.00
• Trainees start at $17.00 to $19.00 per hour, with potential for raises as they obtain licenses.
• Applicators start at $18.00 to $21.00 per hour
• Branch 2 Field Representatives start at $22.00 to $23.00 per hour.

Schedule

40-hour work week, Monday through Friday, 7:30 AM to 5 PM, with optional Saturday work.

If you are ready to make a difference in a dynamic company that values its employees and customers alike, we invite you to apply today on our Career Site and become part of the Corky's Pest Control family!