Remote Level 2 Tech Support Specialist SaaS & Cloud Expert
Freelanceshop
Freelanceshop is looking for a Remote Customer Support – Level 2 Technical Specialist to join our global support team. This role focuses on resolving escalated technical inquiries and providing exceptional customer service across various regions.
The ideal candidate will have 2–4 years of experience in technical support, engaging with customers to ensure efficient issue resolution while working remotely. Offering a competitive salary, health benefits, and flexible working arrangements.
- ...Job Title: Customer Support Specialist - SaaS Compliance Platform Location: Remote -India- European Shift... ...regulations such as SOC 2, GDPR, and ISO 27001 .... ...Customer Support Specialist (Level 1/2) to handle customer... ...AWS integrations or cloud-based SaaS environments...Remote workCloudLevel 2Full timeShift work
- ...handelt sich um eine innovative Cloud‑Software für PCs und... ...Erfolgsgeschichten. Die Opportunity Als Level 2 Support Specialist bist du ein zentraler... ..., idealerweise im SaaS‑Umfeld. Fundierte Kenntnisse... ...Zentrale von Phorest wird Dich remote unterstützen. Wir bezuschussen...Remote workCloudLevel 2
- ...organization in Saratoga Springs seeks an IT Cloud Services Specialist to oversee cloud operations, ensuring secure deployment for on-site and remote users. This position involves evaluating and managing SaaS/AI systems, supporting end users, and troubleshooting issues. A...Remote workCloud
- ...is a long-established IT support and cybersecurity firm serving... ...a reliable and personable Level 2 Technology Support Specialist who can confidently... ...a fast-track into DevOps, cloud engineering, or SOC work.... ...• Experience supporting remote workers • Familiarity with...Remote workCloudLevel 2FreelanceWork at office
- ...based Managed Service Provider supporting small to mid sized... ...We are hiring an IT Support Specialist Level 2 to handle escalated support... ...hardware refreshes. Use remote tools to resolve issues efficiently... ...knowledge of Microsoft 365 and cloud-based services ~ Solid...Remote workCloudLevel 2Work at office
- ...application and software support for endpoint and server... ...Configuration Management, Remote Endpoint Management... ...scripting on an Enterprise level) Extensive knowledge and... ...Knowledge and a minimum of 2 years experience with... ...Intelligence, Cloud Migration, Custom Software...Remote workCloudLevel 2For contractorsWork at office
$43k - $72k
...government clients in support of critical mission needs... ..., Virtualization, Cloud and Mobility services.... ...and ISO 27001:2022; CMMC Level 2 certified; and appraised... ...Teleconferencing (VTC) Support Specialist to join our team at... ...Clearance Non-remote (relocation incentive available...Remote workCloudLevel 2Hourly payContract workTemporary workWork experience placementRelocation package$300 per month
...IT Support Specialist We are seeking an IT Support Specialist to provide Level 1 and Level 2 technical support for internal users in a modern, cloud-first environment. This role supports day-to-day IT operations, troubleshooting, and end-user enablement while working...Remote workCloudLevel 2Work at office- ...Provides ongoing technical support and maintenance of... ...software products (both remote and onsite) and for configured... ...at the operating system-level across all server and... .... Responsible for Level 2 intermediate level troubleshooting... ...preferred with cloud infrastructure, digital...Remote workCloudLevel 2Contract workWork at office
- ...Subject Matter Expert Practice... ...Location: Remote Say hello... ...everywhere. With $2.5B+ in ARR... ...at a high level - who can credibly... ...request SME support, how... ...or enterprise SaaS - professional... ...of technical specialists - with a track... ...UCaaS - RingEX: Cloud communications...Remote workCloudLevel 2Local areaFlexible hours
- ...Position Summary Support Engineers (IT Support Specialists) are responsible for... ...on Tier 1 and Tier 2 incoming reactive... ...place both onsite and remotely from Entech's... ...management, cybersecurity, cloud platforms, and long-... ...agreed service levels. Required Technical...Remote workCloudLevel 2Hourly payFull timeTemporary workWork experience placementWork at officeFlexible hoursNight shift
- ...and tickets for technical support. Document, track, and... ...applications and cloud based solutions, including email and other SaaS systems. Schedule repairs... ...applications as well as remote users. Assist with data... ...Inc is a growing MSP / Tech Support company, founded...Remote workCloud
$70k - $90k
...Level 2 It Support Technician We're seeking a Level 2 IT Support Technician who is ready to make... ...: San Ramon, CA (In-office with both remote support and client site visits) What... ...computers, laptops, mobile devices), and cloud services ~ Work with M365, Google...Remote workCloudLevel 2Work at office$28 - $30 per hour
...Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...of basic server administration and cloud services (e.g., Office 365, G-Suite)....Remote workCloudLevel 2Hourly payContract workWork at office- ...delivering advanced user support and administering... ...be required as well as remotely supporting other offices... ...the escalation point for Level 1 tickets, resolving complex... ...experience, with at least 2 years in a senior or escalation... ...or other legal‑industry cloud document management...Remote workCloudLevel 2Work at office
- ...und die Begleitung von Workshops zur Anpassung an den Standard. Voraussetzung sind umfassende Erfahrungen in BC SaaS/Cloud-Projekten sowie Kenntnisse in der Integrationsarchitektur. Die Arbeit erfolgt remote mit gelegentlichen persönlichen Treffen. #J-18808-Ljbffr SThreeRemote jobCloud
$70k - $80k
...Tech Support Specialist Shift delivers AI agents that transform... ...—empowering human experts to move with... ...industry through our SaaS platform. We come... ...delivery in remote locations Manage... ...Basic knowledge of cloud services (Azure AD... ...health benefits ~2 MAD Days per year...Remote workCloudPermanent employmentFull timeApprenticeshipInternshipWork at officeFlexible hoursShift work- ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours... ...users. This role is focused on resolving Level 1 and Level 2 technical issues, managing support tickets,...Remote workLevel 2Full time
- ...Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility... ...hardware, software, or SaaS issues, resolving tickets, and escalating... .... Diagnose and resolve Level 1/Level 2 technical issues (password resets...Remote workLevel 2Full timeShift workWeekend work
- ...responsibilities with 2-5 years of end user support experience in a... ...described below: Level 1 support is defined as phone, email, remote and in person hands-on... ...Provides user support specialist staff to address and... ...Knowledge of standard cloud and local office software...Remote workCloudLevel 2Work at officeLocal areaImmediate startRelocationMonday to Friday
- ...for a Subject Matter Expert to join an effort supporting: Desktop and Enclave... ...for both on-prem and cloud services. It provides... ...whiteboard ideas to all levels of management.... ...enhanced VDI (e.g., remote GPU and memory scaling... ...Certification: IAT, Level 2 Education + Experience...Remote workCloudLevel 2
- ...Owning frontline Security & IT support operations, the full-time remote Security Support Specialist will manage incoming requests, facilitate employee onboarding/... ...authentication Experience supporting users in a cloud/SaaS environment Strong operational rigor and...Remote workCloudFull time
- ...services to government clients in support of critical mission needs.... ...Cybersecurity, Virtualization, Cloud and Mobility services. If... ...018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI... ...Security Clearance Non-remote (relocation incentive available...Remote workCloudLevel 2Permanent employmentTemporary workWork at officeRelocationRelocation packageMonday to FridayShift work
- ...Expert Systems Engineer Security Clearance: TS/SCI... ...Engineer to join an effort supporting: Desktop and Enclave... ...for both on-prem and cloud services. It provides the... ...enhanced VDI (e.g., remote GPU and memory scaling)... ...: • Requires: IASAE, Level 2 • Requires: Computing...Remote workCloudLevel 2
$52k - $88k
...government clients in support of critical mission needs... ..., Virtualization, Cloud and Mobility services.... ...and ISO 27001:2022; CMMC Level 2 certified; and appraised... ...Visual Cabling Support Specialist to join our team at Aberdeen... ...Clearance. Non-remote (relocation incentive available...Remote workCloudLevel 2Hourly payContract workTemporary workWork experience placementWork at officeRelocation package$54k - $80k
Relativity in Atlanta, GA is looking for a Technical Support Specialist to provide essential support to both technical and non-technical customers. The role includes troubleshooting, ticket maintenance, and customer interaction through phone and email, focusing on customer...Remote jobShift work$54k - $80k
Relativity is seeking a Technical Support Specialist to provide technical support to both technical and non-technical customers. This role involves diagnosing complex software issues, troubleshooting, and maintaining customer interactions through ticket resolution. Ideal...Remote jobFlexible hoursNight shift$54k - $80k
Relativity in Portland, Maine is looking for a Technical Support Specialist to provide support to both technical and non-technical customers. The role involves diagnosing and troubleshooting software and networked systems, with an emphasis on customer service and maintaining...Remote job- ...Technical Support Specialist UltraLinq Healthcare Solutions, Inc. is a SaaS cloud-based medical image solution. We give our clients the ability to read... ...model where employees will be working remotely for the most part with 1 to 2 weekly in-office days in our Long Island...Remote workCloudCasual workWork at officeFlexible hours
- ...We are hiring an IT Support Specialist (Level 2) who will provide IT support services to employees with... ...Windows, Mac or Mobile devices; local and SaaS applications; network and enterprise... ..., and Wi-Fi. Familiar with using Remote Systems management and configuration tools...Remote workLevel 2Work at officeLocal area
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