Facilities Maintenance Coordinator

Facilities Maintenance Coordinator

The Facilities Maintenance Coordinator supports daily building maintenance and facility operations at the Wilmington, Massachusetts location and provides assistance to the Hudson, New Hampshire location as needed, where day-to-day facility services are primarily managed by on-site employees.

Under the direction of Corporate Operations, the position performs routine upkeep and minor repairs, coordinates vendors, maintains facility records, and supports building security, employee moves, and approved improvements.

Essential Duties And Responsibilities

• Conduct daily and weekly walkthroughs of buildings, grounds, and common areas to identify maintenance needs, safety concerns, and required follow-up.
• Perform routine upkeep, basic troubleshooting, and minor repairs within training and authorization; refer specialized work to qualified contractors.
• Maintain preventive maintenance and inspection schedules, coordinate service appointments, and track work requests through completion.
• Schedule vendors and contractors for building services, specialized repairs, and approved improvements; arrange access, monitor completion, and report service concerns.
• Serve as a designated keyholder, open and close facilities as assigned, and report building security or access concerns through established procedures.
• Perform or coordinate cleaning, trash removal, recycling, and exterior upkeep, including seasonal litter and snow clearance as needed.
• Obtain service quotes, check invoices against completed work, track expenses, and submit purchases and invoices for management approval.
• Maintain facility supplies, tools, equipment inventories, work orders, vendor contacts, service records, and inspection documentation.
• Assist with employee moves, furniture and equipment installation, meeting and event setups, and scheduling for approved facility projects.
• Coordinate with Operations, HR, IT, and safety contacts on facility needs; communicate service interruptions and escalate urgent concerns.
• Participate in after-hours alarm and maintenance response under established procedures, contacting management, vendors, or emergency services as appropriate.
• Perform other related duties as assigned.

Education/Experience

• High school diploma or equivalent required; related technical or maintenance training preferred.
• Two to three years of experience in facilities support, building maintenance, property services, or a related field preferred.
• Experience coordinating contractors and supporting office, warehouse, distribution, or manufacturing environments preferred.

Skills And Requirements

• Must be a U.S. person as defined by the International Traffic in Arms Regulations (ITAR), 22 C.F.R. 120.62, due to the position's access to ITAR-controlled items or technical data. For an individual, a U.S. person is a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3), including a U.S. citizen or national, a refugee, or an individual granted asylum.
• Working knowledge of general building maintenance, basic building systems, and safe use of hand and power tools.
• Familiarity with building security and access control systems and routine emergency response procedures.
• Strong organization, time management, problem-solving, and follow-through; ability to work independently and recognize when to seek assistance.
• Clear communication and a service-oriented approach when working with employees, vendors, and contractors.
• Ability to maintain schedules, inventory, and service records using Microsoft Office; experience with maintenance tracking software preferred.
• Ability to travel between Company locations; a valid driver's license and driving record in good standing are required when driving for Company business.

Physical Requirements

Work includes administrative tasks and hands-on activity in office, warehouse, manufacturing, mechanical, and outdoor areas. Essential duties involve walking, standing, bending, kneeling, reaching, climbing stairs, and using ladders and basic tools. The position may require moving furniture and supplies, shoveling snow, and lifting or carrying items weighing up to approximately 50 pounds. Work may involve noise, dust, temperature changes, and seasonal weather. Required safety procedures and personal protective equipment must be followed. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Working Conditions

Primarily based in the Wilmington, Massachusetts office, with occasional travel to Hudson, New Hampshire, as needed.

Equal Opportunity Employer

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.