Director, Technical Program Management (EPTech)

Are you interested in leading technical programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives—by leveraging best‑in‑class technology. That’s where you come in. About the team Enterprise Platforms Technology (EPTech) comprises many of Capital One’s most important enterprise platforms. We establish practices for building technology solutions across the company and deliver capabilities that exemplify those practices. Role Overview As a Director Technical Program Manager in EPTech, you will leverage your technical acumen and engineering experience to drive the strategy and execution of large-scale, technically complex, cross‑functional programs aligned with Capital One’s business priorities. You’ll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical trade‑offs, drive platform consolidation, and identify, resolve, define, and elevate mitigation plans for hard technical dependencies. Our TPM Directors have Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life‑cycle Exceptional communication and collaboration skills Excellent problem‑solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow‑through, accountability, and results Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done Highly tuned emotional intelligence, good listener, and deep‑seated empathy for teams and partners Basic Qualifications Bachelor’s degree At least 7 years of experience managing technical programs Preferred Qualifications Degree in a related technical field (Computer Science, Software Engineering) MBA or Master’s Degree in a related technical field or equivalent experience 7+ years of experience designing and building data‑intensive solutions using distributed computing 3+ years of experience building distributed systems & highly available services using cloud computing services/architecture – preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years of experience delivering large and complex programs – where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact 3+ years of experience in building systems & solutions within a highly regulated environment Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Equal Employment Opportunity Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One