Patient Care Coordinator I

Shawnee Health – Patient Care Coordinator II

Shawnee Health is seeking a Patient Care Coordinator II for our Shawnee Health office. This position reports directly to the Patient Care Coordinator Supervisor.

Responsibilities:

• Schedule medical referrals, diagnostic tests and treatments ordered by provider and assure that the patient has been notified, understands directions, and completes all documentation in the patient's Electronic Medical Records.
• Reviews and selects medical records pertinent to referrals, diagnostic tests and treatments to be sent with order to provider or facility
• Completes the pre-authorizations process with insurance companies as it relates to the referral and/or diagnostic test scheduled.
• Follows up on referrals and diagnostic tests ordered to ensure completion and the receipt of all reports including consult notes and test results.
• Notify provider of referrals or tests that have not been completed by patient.
• Works to complete EHR task as assigned
• Works directly with the social service team assisting with the identification of patients with special needs including but not limited to: financial assistance, transportation, pharmaceutical assistance, interpretation, or special accommodations.
• Completes prior authorization process for referrals and diagnostic testing when required.
• Assist Patient Care Coordinator Supervisor with training new employees.
• Monitors access issues with referrals and provides consistent feedback to Patient Care Coordinator Supervisor

Requirements:

• Must be competent in the use of computers
• Must be capable of independent problem solving
• Must be able to work with little direct supervision
• Must have excellent written and verbal communication skills

Starting salary – $16.00

Full-time employee benefits include:

• 12 vacation days earned in the first year
• 11 paid personal days/holidays per calendar year
• 6 sick days earned per year
• Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available
• Health and dental insurance with employer contribution
• $50,000 in life insurance at no cost to the employee
• Company provided long-term disability insurance at no cost to the employee
• Other supplemental insurance policies available for purchase by the employee