Logistics Coordinator

Location 10075 Progress Parkway,Mascoutah, IL, 62258,United States Job Category Brokerage, Logistics Relocation Expense Covered No Employee Type FT Exempt Required Degree High school Manage Others No Join the Jung Brokerage team as a Logistics Coordinator and build a career in the fast-moving world of transportation and freight. In this role, you’ll help keep shipments moving, support customers, develop carrier relationships, and solve problems in real time as part of a team that values communication, initiative, and dependable service. This is a great opportunity for someone who is organized, proactive, customer-focused, and ready to grow in logistics, transportation, and supply chain operations. Provide excellent customer service and serve as a reliable point of contact for accounts within the team. Use the Transportation Management System (TMS) to confirm loads are accepted, accurate, and properly built. Monitor and respond to customer, carrier, and internal emails in a timely and professional manner. Build and maintain strong working relationships with carriers, primary contacts, and internal team members. Assist with shipment tracking and provide timely updates throughout the delivery process. Support dispatch, check-calling, load booking, and day-to-day freight coordination as needed. Communicate consistently with customers to support service quality, strengthen relationships, and help grow accounts. Stay aware of market trends and lane conditions to help secure competitive truck rates. Provide customers with accurate updates on carrier locations, delivery status, potential issues, and delays. Maintain accurate notes and load information in the TMS for clear visibility and follow-up. Take initiative to resolve customer questions or concerns, working with team leadership to identify effective solutions. Assist with Accounts Receivable follow-up for assigned accounts. Support accurate invoicing, rate management, and account documentation. This position comes with the opportunity for bonuses and commission payouts on top of competitive pay. Why you’ll enjoy this role: You’ll work in a hands-on logistics environment where every day is different, communication matters, and your attention to detail directly helps customers and carriers succeed. Requirements Ability to build strong relationships with operations teams, vendors, customers, and cross-functional stakeholders. Excellent communication, problem-solving, and organizational skills. Education High school diploma or equivalent required. #J-18808-Ljbffr