Customer Success Manager (JOB ID 2354)
OneSparQ
OneSparQ is looking for a Customer Success Manger in Painesville, OH.
Required Skills:
- 3+ years of experience in customer service, account management or inside sales
- Experience in a manufacturing environment
- Knowledge with quoting, customer complaints, sales forecasting, and contract reviews
- Experience working directly with customers and negotiating over the phone and in person
Additional Skills:
- Experience working in Aerospace
Responsibilities:
- Manage day-to-day customer and sales activity, including quoting, complaints, forecasting, and contract reviews.
- Support and manage Sales Representatives while handling customer and commercial issues.
- Work closely with Manufacturing and Engineering to make sure customer needs align with production capabilities.
- Negotiate with customers and maintain strong relationships to retain and grow business.
- Track sales and repair metrics and travel up to once per quarter as needed.
Vacancy posted 3 days ago
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