Training Coordinator

Job Summary The Training Coordinator is responsible for supporting the planning, organization, and delivery of training programs that enhance employee skills and support organizational goals. This role supports the logistics of training sessions, coordinates with instructors and participants, and ensures smooth execution of learning initiatives. The Training Coordinator also assists with tracking training records, preparing materials, and providing administrative support to the training team. This position serves as the primary point of contact between trainers, participants, and leadership. Education & Experience Required High School Diploma or G.E.D. 1 year of experience in training, human resources or program coordination U.S. Citizen Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation Proficient with MS Office – Teams, Excel, Outlook, PowerPoint and SharePoint Strong organizational and time management skills with attention to detail Excellent communication and interpersonal skills Familiarity with learning management systems (LMS) and virtual training platforms Ability to manage multiple tasks and prioritize effectively in a fast paced environment Preferred Bachelor’s degree in education, human resources, business administration, or related field preferred Advanced knowledge of Microsoft Office applications Key Responsibilities Develops and maintains a master schedule of training sessions for all sessions delivered by TriWest Training. Manages training calendars and ensure timely communication of sessions. Schedules and administers class enrollments including monitoring participation numbers and communicating with training participants. Addresses participant questions on training schedules, content, or requirements, gather and review feedback after sessions, and elevate concerns or suggestions to leadership for improvement. Acts as primary point of contact for session scheduling and access for the training department and overall operations. Supports marketing activities to promote courses and programs. Monitors learner feedback and shares insights with training leadership to improve program effectiveness. Facilitates the Corporate New Employee Orientation (NEO) as needed. Responsible for introducing new employees to TriWest Healthcare Alliance and specifically the Training Department. Regular and reliable attendance. Performs other duties as assigned. Competencies Communication / People Skills: Ability to communicate with people at different levels and backgrounds; adapt to different styles; listen critically; collaborate. Computer Literacy: Comfortable working across multiple systems and software applications. Proficient in Microsoft Office suite, including Excel, Word, SharePoint, and Teams and other relevant departmental tools. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer‑focused behavior; helping approach, including listening skills, patience, respect, and empathy for another’s position. Independent Thinking / Self‑Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Multi‑Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Working Conditions Regular and reliable attendance is required Extensive computer work with prolonged sitting Level II IT security clearance required #J-18808-Ljbffr TriWest Healthcare Alliance