Medical Assistant

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POSITION: Medical Assistant
SCHEDULE: Full Time Monday-Friday day time hours
FACILITY: Northern New Hampshire Correctional Facility
LOCATION: Berlin, New Hampshire

Wexford Health Sources, Inc. is one of the nation's largest correctional health care providers. Over the past 30 years, our team of dedicated clinical professionals has helped literally millions of justice-involved patients receive life-changing medical and mental health services.


BENEFITS

• Annual review with performance increase
• Generous paid-time off program that combines vacation and sick leave
• Paid holidays
• Comprehensive health insurance through Blue Cross Blue Shield
• Dental and Vision insurance
• 401(k) retirement saving plans
• Company-paid short-term disability
• Healthcare and dependent care spending account

POSITION SUMMARY
The Medical Assistant is to assist in ensuring that the workflow governing patient care in the Health Services Center is organized, patient responsive, and promotes resident access to comprehensive care.



DUTIES/RESPONSIBILITIES
1. Obtains the daily list of external medical visits to ensure all patients are tracked and followed upon return to NHDOC.
2. Collaborates with the Medical Case Manager to ensure that residents discharged from the hospital have appropriate follow up visits with NHDOC provider and/or nurses
3. Calls patients from the housing unit for appointments to deliver provider communication, such as patient education materials, or to complete forms as directed.
4. Monitors waiting room for patient arrivals to greet and assist patients in getting the appropriate service.
5. Reviews charts prior to patient visits to ensure that any diagnostic tests, records and/or labs are completed and available.
6. Checks vital signs at the beginning of the visit, documents them in the EHR along with other observations using SOAP format. Will alert nurse or provider to deviations in normal health status.
7. Assists providers/nurses and allied health with minor procedures/treatments.
8. Cleans and stocks exam room in between patients.
9. Establishes appointments (follow up, allied health, and other diagnostic testing), prints and delivers the appointment slip at the end of the visit in conjunction with Medical Records.
10. Answers Inmate Request Slips (IRS) regarding questions around appointments.
11. Acts as the onsite facilitator for telehealth appointments.
12. Assists medical records staff and nursing with coordination of outside vendors performing onsite clinics.
13. Provides first aid and CPR as appropriate. Reports these immediately to a nurse and/or physician. Documents these interventions in the electronic health record.
14. Other duties, both administrative and clinical, e.g., answering the phone, making appointments, monitoring a patient, within their scope of practice based on needs of the facility, and with appropriate training, instruction, and direction.


JOB REQUIREMENTS
LICENSING: Non Required
CERTIFICATION: Completion of a nursing assistant program from a vocational, technical, or career school preferred.
Current CPR certification required at time of start date
EXPERIENCE: 0-2 years' experience working in a medical setting and/or correctional health care setting preferred
EDUCATION: High school diploma or GED


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EOE/M/F/D/V


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