Community & Workforce Specialist II - One Stop Training Team

Administer the Testing of Adult Basic Education (TABE) test following standardized testing parameters Perform administrative duties for the Community & Workforce Development One-Stop Training Team Communicate with clients in person or by phone regarding training department services Participate in day-to-day operational and support activities of a specialized program or work unit Provide direct services to clients by phone, email, online, or in person Collaborate with agencies and organizations to maximize resources and services Assess community members’ needs and guide them to appropriate resources Match qualified candidates with employment, education, or financial-assistance resources, coaching, or support Represent the program at community events and meetings with County personnel or community partners Provide administrative support for program objectives, including mentoring and leading staff and volunteers Provide input to management on program goals and objectives Manage and maintain accurate participant records and progress Perform other duties supporting the department and Pima County Requirements Associate degree from an accredited college, university, or technical school in management, public or business administration, or a related field, and one year of professional experience in health, customer service, human services, or a closely related field OR one year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position Relevant experience and/or education from an accredited college or university may be substituted Minimum one year of experience working with job seekers in person and over the phone (preferred) Minimum six months of experience with data entry and spreadsheet software such as Excel (preferred) Experience with or knowledge of classroom management, emphasizing standardized testing (preferred) Bilingual Spanish/English (preferred) Ability to work independently and make quick decisions Familiarity with the Americans with Disabilities Act (ADA) Problem-solving and organizational skills Effective client communication skills Valid driver license required at application; valid Arizona driver license required at appointment Must pass required fingerprint clearance, criminal history self-disclosure, Central Registry, and pre-employment background checks Subject to a 39-month DOT Motor Vehicle Record review Ability to operate a motor vehicle, distinguish colors, have depth perception, and peripheral vision Core Competencies Demonstrates expertise in administering standardized tests and providing direct client services while effectively managing participant records and collaborating with community organizations. Proficient in problem-solving, client communication, and organizational skills to support program objectives. Highest-signal resume keywords TABE Test Administration Client Communication Data Entry and Spreadsheet Software Bilingual Spanish/English Classroom Management ATS Optimization Keywords Hard Skills Standardized Testing Data Entry Spreadsheet Software Client Services Program Administration Soft Skills Problem-Solving Organizational Skills Effective Communication Independence Decision-Making Certifications & Qualifications Valid Driver License Fingerprint Clearance Criminal History Self-Disclosure Industry Keywords Community Development Workforce Development Human Services Americans with Disabilities Act Pima County #J-18808-Ljbffr Jobtailor