Deployment Strategist

T R M L a b s i s t h e i n t e l l i g e n c e p l a t f o r m f o r p u b l i c s a f e t y a n d n a t i o n a l s e c u r i t y , b u i l t t o d e t e c t a n d d i s r u p t t h e c r i m i n a l n e t w o r k s t h a t e x p l o i t f r o n t i e r t e c h n o l o g i e s f o r t h e p u r p o s e s o f h a r m . O u r A I I n v e s t i g a t i o n s p l a t f o r m b r i n g s t o g e t h e r i n t e l l i g e n c e f r o m d o z e n s o f p r e v i o u s l y d i s p a r a t e s o u r c e s t o l i n k o n l i n e a c t i v i t y t o g l o b a l s e c u r i t y t h r e a t s , g i v i n g i n v e s t i g a t o r s a h o l i s t i c p i c t u r e o f c r i m i n a l a c t i v i t y s o t h e y c a n d i s r u p t i t a t m a c h i n e s p e e d . O u r c u s t o m e r s u s e o u r t e c h n o l o g y t o c r e a t e a s a f e r w o r l d . O u r t e a m c o m b i n e s e x p e r t i s e f r o m l a w e n f o r c e m e n t , d a t a s c i e n c e , e n g i n e e r i n g , a n d f i n a n c i a l i n t e l l i g e n c e t o c o m b a t t e r r o r i s t f i n a n g i n g , d r u g t r a f f i c k i n g , h u m a n t r a f f i c k i n g , a n d o t h e r s e r i o u s c r i m e s . H e r e , y o u ' l l j o i n a m i s s i o n - d r i v e n , f a s t - p a c e d e n v i r o n m e n t w h e r e i n n o v a t i o n d r i v e s r e a l i m p a c t . W h e t h e r y o u ' r e a n a l y z i n g b l o c k c h a i n d a t a , d e v e l o p i n g c u t t i n g - e d g e s o f t w a r e , o r p a r t n e r i n g w i t h g l o b a l o r g a n i z a t i o n s , e a c h d a y b r i n g s f r e s h c h a l l e n g e s a n d o p p o r t u n i t i e s t o m a k e a m e a n i n g f u l d i f f e r e n c e i n s t o p p i n g c r i m i n a l a c t i v i t y . Kyle Armstrong Director of Law Enforcement Relations "My career has been about expanding impact — from handling single cases at the FBI, to supporting investigations nationwide in the Virtual Assets Unit, and now at TRM, helping law enforcement globally. Through Beacon Network, we’ve built something neither the private nor public sector could do alone: a dynamic partnership driving real action against illicit crypto activity worldwide." Chris Wong “At TRM, data isn’t just part of the process—it’s the very core of our existence, making it incredibly exciting for a data engineer like me to contribute where everything begins with data.” Staff Software Engineer (Data Platform) “Every day, I get to work with experts across law enforcement, engineering and law who share a mission to create a safer world for people. We actually fight bad guys, and help the good guys win.” Assistant General Counsel “I've spent my entire career working to protect the financial system from illicit actors, and now I get to do it on a bigger scale, alongside those who are the very best in the world at what they do, building something really special together.“ Ari Redbord Global Head of Policy

• By coming to TRM from the FBI, I’ve been able to scale my impact of combatting ransomware and nurturing collaboration between the public and private sectors.”
• I get to work with some of the smartest people I’ve ever met from 30+ countries, and we spend all day figuring out how to combat drug trafficking/terrorist financing/elder scams/etc. I can’t imagine anything more fulfilling.”

Kevin Tran Data Science Team Manager “Some people in tech spend every weekday working on products that are not really making the world a better place. I get so much satisfaction spending my time looking for the smartest people I can find, and saying ‘Would you like work at a company that is making the world a safer place?” Head of Talent

• In my previous life in the public sector, there was a lot of bureaucracy that slowed down my ability to make an impact. Thats not the case at TRM, people here have high ownership and see through their projects. It’s so rewarding.”
• The product we’re building is making a real impact on peoples lives; and I get to build this alongside smart, passionate humans who push me to get better at my craft.”

Jenny Gai Senior Product Marketing Manager

• I can tell you the exact reason I decided to join TRM. When I was conducting my job search, I was evaluating 3 offers and all were in the start-up space. What stood out to me about TRM was very similar criteria to a previous start-up I joined that went public; it has bleeding edge technology, solid funding, very smart people and was experiencing hyper growth. That equation adds up to success.”
• I was most excited to join TRM because of our mission, but I didn’t realize how much I’d love working with this team. At TRM, we have a culture of supportive teamwork and close collaboration. My colleagues are some of the most interesting, high-integrity and high-achieving people I know. I’m inspired just by working alongside them.”

Kinsey Cronin Terry Carson Data Scientist "TRM offers an unparalleled and remarkable experience. Working at a company with a strong mission in a fast-paced industry is incredibly motivating—especially when you can directly see the difference your efforts make in the real world." Accounting Manager “Moving to the private sector from law enforcement can be quite challenging. I think one of the things that I struggled with, and is quite common, is that the move to the private sector often comes with a change in identity and lost purpose. But then I found TRM, and thats one of the reasons I really love it here- we've still got that purpose. I still get to work alongside law enforcement every day, and I still get to help catch bad guys — but now I just do it on a more global scale.” Head of Deployment Strategy, APAC “TRM is a place where I, and others, experience a safe environment to openly challenge ideas, which ultimately helps me learn and grow in my career” Staff Software Engineer “At our last company All Hands, we covered two recent cases where law enforcement had leveraged TRM - one helping stop an ISIS terrorist attack, and another helping stop a child sexual abuse operation. I love TRM not just because the people are brilliant, but because we dedicate our time to impact like this.” Our global team TRM brings together experts in machine learning, data science, anti-fraud and compliance to crack complex problems and build future-proofed solutions for pre-eminent organizations and public agencies around the world. Deployment Strategist, Public Sector (Law Enforcement) Location Employment Type Full time Location Type Hybrid Department Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. TRM Labs is building AI-powered intelligence for fighting financial crime across public and private sector customers. Our Customer Success team ensures customers extract maximum value from TRM and operationalize blockchain intelligence in their day-to-day work. As a Deployment Strategist for our public sector book, you'll be the trusted advisor to federal agencies and law enforcement as they scale investigative capabilities on TRM. The impact you will have: Draft and send client alerts on new sanctions designations within hours of release. Turn around same-day guidance for stuck customer traces, walking them through TRM methodology. Respond to urgent questions same-day and stand up tailored training within days. Own a portfolio of public sector accounts, serving as the trusted bridge between TRM and government missions. What we’re looking for: Prior experience on the government side as a former LE, IC, or agency analyst, or an embedded contractor, with hands-on crypto-tracing or blockchain investigative experience and the ability to validate a others on their crypto trace and guide them to the right methodology. Experience working with government or other high-trust, high-stakes customers where you owned the relationship end to end: driving adoption and enablement, and doing the work that sets up renewals and expansion (even if you weren't the one negotiating contracts). A strong communicator and trainer who can break down complex investigations for analysts of varying skill levels and stand up onboardings and trainings that drive adoption. Fluent with AI tools and able to use them as a force multiplier, with the judgment to verify what they produce. About the Team: Customer Success team led by Stephanie Ashford, Head of Deployment Strategy, NA Public Sector. 30+ people globally. Async-first with core overlap for D.C. customers requiring real-time responsiveness. Customers include federal agencies, law enforcement, and financial institutions. Culture emphasizes ownership, deep product knowledge, and sustained partnerships. Team Operating Rhythms: Async-first with rapid real-time response on time-sensitive issues. Weekly team syncs and customer check-ins around government hours. On-call rotation for urgent escalations and time-sensitive events. Quarterly business reviews with government account contacts. On-Call Responsibilities: On-call schedule: Rotating shifts covering government business hours with D.C. core overlap. On-call frequency: 1-2 weeks per month, emphasis on weekend/off-hours during major updates. Learn about TRM Speed in this position: Real-Time Response: Triage and respond to time-sensitive events within hours, not days. Fast Trace Validation: Work with internal teams for same-day customer support. Relationship Continuity: Maintain D.C. on-site presence proving long-term partnership. Mission-Driven Impact: See tangible results of fast, accurate support for government security missions. What to Expect From Our Interview Process Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview. Recruiter Intro: Explore your experience, motivations, and alignment with the role. Hiring Manager: Dive deeper into your relevant experience, skills, and impact. First Round: Typically 1–2 interviews focused on the skills most critical to the role. Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM. References: We’ll speak with former colleagues who can provide perspective on your work and impact. Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions. Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding. Your recruiter will share your specific interview plan and preparation guidance along the way. We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly as we experiment and iterate Work that often requires operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy . We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at View email address on click.appcast.io . To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form . Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. #J-18808-Ljbffr TRM Labs Inc.