Technical Training Coordinator

Field Service Training CoordinatorAt Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey. Who thrives here? At Atlas Copco, success comes from those who are curious, innovative, and committed to excellence. If you enjoy working in a dynamic environment and thrive on problem-solving, you'll feel at home here. This role is ideal for someone who delivers accurate, timely results while managing multiple priorities, focuses on detail, uses data to drive decisions, and faces challenges with creativity and resilience.Are you our next Field Service Training Coordinator? As a Training Coordinator, you will prepare new members of our Service Division to succeed in customer production environments. You'll design, deliver, and continuously improve technical training programs that blend classroom instruction, simulation-based exercises, and hands-on practice with Atlas Copco products. When not conducting training, you will actively support our customers as a Field Service Engineer, performing equipment installation and troubleshooting. This hands-on field experience helps you stay current with our technology and ensures that our training programs reflect real-world conditions. Based at our Auburn Hills, MI office, you will manage all aspects of the training process, from identifying skill gaps to creating materials and assessing performance, ensuring each team member is fully equipped to support our customers effectively.How you'll make an impact:Coordinate and deliver technical training sessions for Service Division employees.Develop and maintain training content, materials, and simulation exercises.Facilitate classroom and hands-on instruction using Atlas Copco tools and systems.Partner with leadership to identify learning needs and align training with business priorities.Conduct training needs analyses to identify skill gaps and opportunities for improvement.Manage the training schedule, records, and system of accountability (Process Control).Collect and evaluate feedback from participants to continuously improve training effectiveness.Use learning management systems (LMS) to track and measure development progress.Support Field Service operations when not conducting training: Perform equipment installation, commissioning, and troubleshootingProvide technical support and service to customers in production environments.Document activities, report findings, and recommend improvementsTo succeed, you will need:At least 3 years of experience as a Training Coordinator, Trainer, or Technical Instructor within manufacturing or a service-oriented environment.Working knowledge of wireless tools, networking, and Bluetooth connectivity.Proven mechanical and/or electrical aptitude, with hands-on field experience preferred.Familiarity with Programmable Logic Controllers (PLCs), Ladder Logic, and troubleshooting techniques.Strong communication and facilitation skills; able to simplify complex topics for diverse audiences.Understanding of instructional design principles and learning management systems.Demonstrated ability to plan, execute, and evaluate full training cycles.Collaborative mindset and commitment to continuous learning and improvement.In return, we offer:Professional Development: Opportunities for growth, training, and career advancement.Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.Family Support: Paid Maternity & Paternity Leave.Wellness Perks: Gym, Education, and Health Reimbursements.Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.