Business Office Manager (BOM)

Job Description

Job Description

Business Office Manager (BOM)

Job Summary:

HireCare Services - Rhode Island is seeking an experienced and organized Business Office Manager (BOM) to join our team in Coventry, RI. As the Business Office Manager, you will oversee the day-to-day business office functions of the facility, including accounts receivable, accounts payable, payroll support, billing, collections, resident accounts, and financial recordkeeping. This is a great opportunity for an experienced Business Office Manager who understands healthcare financial operations and wants to make a meaningful impact in a skilled nursing facility setting.

Key Responsibilities:

• Manage daily business office operations for the facility

• Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, payroll support, billing, and resident accounts

• Oversee Medicaid, Medicare, private pay, and insurance-related billing processes as applicable

• Monitor collections, outstanding balances, and resident financial accounts

• Communicate professionally with residents, families, vendors, and internal leadership regarding billing, payments, and account questions

• Supervise, support, and train administrative/business office staff as needed

• Assist with month-end close, financial reporting, and business office audits

• Develop, implement, and maintain financial policies and procedures in accordance with company standards and regulatory requirements

• Conduct financial analysis and provide recommendations to support strong financial performance

• Coordinate with department heads to support budgeting, resource allocation, and operational needs

• Ensure compliance with healthcare regulations, facility policies, and quality standards

• Maintain confidentiality and accuracy in all financial and resident-related records

• Promote teamwork, accountability, and a professional work environment

Ideal Candidate Profile:

• Experienced in Healthcare Business Office Operations: Understands the financial and administrative needs of a nursing home, skilled nursing, or long-term care facility

• Detail-Oriented: Maintains accurate records and follows through on billing, collections, payroll, and reporting tasks

• Organized and Reliable: Able to manage multiple priorities in a fast-paced healthcare environment

• Strong Communicator: Comfortable working with residents, families, staff, vendors, and leadership

• Financially Skilled: Has strong knowledge of billing, budgeting, accounts receivable, accounts payable, and financial reporting

• Team-Oriented: Works well with facility leadership and department heads to support overall facility operations

Requirements:

• Bachelor's degree in Accounting, Business Administration, Healthcare Administration, or a related field preferred

• Minimum of three (3) years of experience in a business office, billing, finance, or administrative role in a healthcare setting required

• Experience in a nursing home, skilled nursing facility, or long-term care setting strongly preferred

• Strong understanding of accounts payable, accounts receivable, payroll, billing, collections, and budgeting

• Excellent organizational, communication, problem-solving, and leadership skills

• Ability to work independently and as part of a team

• Strong attention to detail and commitment to accuracy

• Ability to maintain confidentiality and professionalism

What We Offer:

• Competitive salary

• Comprehensive benefits package, including medical, dental, and vision insurance

• Long-term and short-term disability insurance

• 401(k) retirement plan

• Supportive and team-oriented work environment

• Commitment to quality, accountability, and collaboration

• Opportunity for professional growth in a healthcare-focused environment

The Opportunity:

Join a forward-thinking healthcare organization dedicated to operational excellence, compassionate care, and professional growth. Apply today to join our team at Greenwood Center in Warwick, RI.