Bilingual Branch Manager

Bilingual Branch ManagerLocation: On-site in Santa Fe, NMStatus: Full-Time (40 hours/week)Starting Salary: $73,723.00Guadalupe Credit Union is looking for a Branch Manager to join our team! In this role, you'll lead and develop branch staff to empower members through every interaction. You'll ensure your team has the skills and knowledge to provide meaningful financial guidance, encourage creative problem-solving, and foster a culture of growth. You'll also oversee hiring, training, scheduling, and branch operations, assist with community outreach, and help the branch meet its goals while supporting GCU's mission of financial empowerment.GCU offers a comprehensive benefits package to support your overall well-being.Key Responsibilities:Deliver professional, timely, and accurate service to all members and employees.Monitor and review monthly branch production to ensure target results are achieved.Conduct performance reviews in a timely and consistent manner.Process loans, transactions, and account openings efficiently and accurately.Manage hectic, challenging, or emotional situations with professionalism and composure.Communicate effectively and adapt quickly to changes in a dynamic environment.Requirements:Experience: Minimum 3–5 years in a management or leadership role required; financial institution experience preferred.Education: (1) Associate degree, or (2) completion of a specialized certification or licensing program, or (3) specialized training or apprenticeship program.Bilingual in Spanish and English is required, including the ability to understand and speak fluently.Physical Requirements: While performing the duties of this job, the employee is regularly required to hear and speak. The role involves prolonged periods of sitting, as well as standing and walking, with occasional bending, kneeling, reaching, and crouching. Filing and lifting of items up to 20 pounds may be required on an occasional basis.Additional Info: After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at View phone number on click.appcast.io or View phone number on click.appcast.io to schedule a time at one of our branches.Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).