Concierge

Job Description

Job Description

Branson, MO Concierge

We're searching for a motivated individual eager to give excellent customer service to our visitors and ensure they have all they need during their stay in our town. As the first person to greet customers, you will welcome visitors, make reservations, and recommend local activities or restaurants. This position also helps visitors plan their schedules and itineraries over the phone before their arrival in Branson, MO. Our ideal candidate is outgoing and confident, enjoys working with people, and pays close attention to the details. Apply now if you're looking for a rewarding career in the hospitality industry!

$15 hourly

• Coordinate events, excursions, and transportation for hotel guests as needed
• Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
• Address issues and complaints from guests and find an appropriate answer
• Receive guests upon arrival, welcome them to the property, and confirm their reservations
• Function as a contact point for guests seeking support or information and taking care of their needs and expectations
• Handle and distribute messages and mail, as well as redirect calls by answering the phone and making reservations

• Comfortable taking telephone calls and mitigating stressful situations
• At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
• Local knowledge of the area to recommend restaurants and activities to guests
• Exhibits working knowledge of Microsoft Office and reservation management systems
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills

Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.”

What We Offer:

• Competitive pay and benefits package
• Holiday pay for specified working holidays
• Hotel discounts through the employee travel program
• Supportive and team-oriented work environment
• Opportunities for advancement and professional growth