Concierge (Overnight)

Concierge Position at FLATS

FLATS is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being "anything but expected", with a mission to "bring big style to smart spaces." Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life providing homes with soul that embrace value, individuality, and community.

At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.

FLATS is seeking a customer-focused Concierge to provide front desk coverage and support daily operations at our residential community. In this role, you'll serve as the first point of contact for residents and guests, ensuring a welcoming, secure, and well-maintained environment. You will assist with resident needs, monitor building activity, and help maintain the overall appearance and functionality of common areas. This full-time, on-site position is ideal for someone with strong customer service skills, and experience in concierge, hospitality, or similar front-facing roles is a plus.

What You'll Do

• Welcome residents and guests be the friendly, reliable face of the building
• Manage guest access and monitor lobby activity to maintain a secure environment
• Assist residents with questions, requests, and day-to-day needs
• Keep the lobby and common areas clean, organized, and presentable
• Conduct routine walkthroughs to ensure everything is in order
• Handle packages and organize deliveries efficiently
• Monitor cameras and building access points
• Complete opening/closing procedures and communicate important updates