Underwriting/Operations Assistant - Commercial Property (Los Angeles, CA)

Commercial Property Underwriting Support

Support commercial property underwriting by creating policy documents, ensuring compliance with regulatory requirements, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, providing basic operational support for the product line's underwriters. Review insurance certificates, resolving discrepancies with reinsurers, providing operations, production, and underwriting reports, working with producers, audit work of others, given authority in some cases on behalf of Underwriting.

Principal duties and responsibilities include:

• Create policy documents which represent the insurance transaction bound by the underwriter.
• Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.
• Order inspections, premium audits, and loss runs as required.
• Maintain electronic and/or physical underwriting file.
• Solicit renewal transactions.
• As necessary, re-format data for import into front end system.
• Provide basic operational support for the product line's underwriters.
• As requested by underwriters, develop underwriting information from the internet and other data sources.
• Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.
• Contact producers to determine appropriate courses of action.
• Assist with User Acceptance Testing of systematic changes.
• Train Operations Assistants with Level 1 experience in which s/he is located or in other branch offices.
• Audit the work of others.
• May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.

Education and experience typically require a high school diploma; Associates degree preferred. Two or more years of related experience for consideration or an equivalent level of education and experience.

Knowledge, skills, and competencies include:

• Ability to follow operations procedures as outlined by the Operations Manager.
• Ability to meet processing deadlines with minimal error.
• Ability to manage a variety of projects, both long- and short-term simultaneously.
• Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
• Accurate data entry.
• Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.

Compensation overview includes a base pay range of $27.94 - $38.41. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Total rewards at RLI include:

• Financial incentives such as annual bonus plans, employee stock ownership plan (ESOP), 401(k) with automatic 3% company contribution, and annual 401k and ESOP profit-sharing contributions (up to 15% of eligible earnings).
• Work & life benefits including paid time off (PTO) and holidays, paid volunteer time off (VTO) to support our communities, parental and family care leave, flexible & hybrid work arrangements, fitness center discounts and free virtual fitness platform, and employee assistance program.
• Health & wellness benefits such as comprehensive medical, dental and vision benefits, flexible spending and health savings accounts, 2x base salary for group life and AD&D insurance, voluntary life, critical illness, & accident insurance for purchase, and short-term and long-term disability benefits.
• Personal & professional growth benefits including training & certification opportunities, tuition reimbursement, and education bonuses.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. In compliance with the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and California law and notice requirements, RLI will consider for employment qualified applicants with arrest and conviction records. However, RLI is subject to Title 18 United States Code Section 1033 which prohibits RLI from employing anyone who has been convicted under that statute or of a felony involving dishonesty or breach of trust.