Patient Care Representative
Empress EMS
The Patient Care Representative (PCR) plays a vital role in coordinating the seamless scheduling of emergency and non-emergency patient transportation. Working under the direction of the Patient Care Supervisor, the PCR serves as the primary point of contact for transport requests from contracted medical facilities, private patients, and insurance providers — ensuring every interaction is handled with accuracy, professionalism, and care. Primary Responsibilities Transportation Coordination Coordinate and schedule ambulance transportation for contracted medical facilities, private patients, and insurance companies Manage transport requests across pre-hospital, post-hospital, and inter-facility settings Field all incoming transport requests in a timely and professional manner, ensuring accurate collection of patient demographics, billing information, and authorizations Customer & Stakeholder Relations Maintain courteous, professional, and cooperative relationships with management, staff, physicians, patients, family members, guarantors, third-party representatives, and the general public Serve as a point of contact for incoming inquiries, concerns, and complaints related to transport operations or missing items Generate incident reports for complaints or operational issues and forward to the appropriate supervisor promptly Reporting & Documentation Accurately document all scheduling activity, patient information, and billing details in accordance with company standards Provide the Patient Care Supervisor with a summary of personal productivity on a daily, weekly, and monthly basis as requested Minimum Qualifications High School diploma or equivalent required Minimum of one (1) year of patient care or customer service experience Familiarity with health insurance verification, prior authorizations, and medical terminology preferred Strong written and verbal communication skills Proficient documentation and data entry skills with a high degree of accuracy This is an office-based position performed under standard working conditions. The role involves a high level of desk work and computer use in a professional indoor environment. Physical Requirements Prolonged periods of sitting and working at a desk Ability to lift and/or carry up to 10 lbs. as needed Travel Required No Behaviors Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Self-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Education High School or better. Experience 1 year: Familiarity with health insurance verifications, authorizations, and medical terminology preferred. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Empress EMS
$20 - $23.13 per hour
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...Columbia and Westchester Counties. We are seeking a Full‑time Patient Representative/Front Desk Receptionist to join our team in Yonkers, NY. A... ...Receptionist is responsible for providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable...SuggestedHourly payFull time$19 per hour
...Overview At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic T he y are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and...SuggestedHourly payMonday to Friday- ...Patient Access Representative As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting...SuggestedFull timeWork at office
$18 - $21 per hour
...Care Coordinator At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional...SuggestedHourly payMonday to Friday$16 per hour
...Patient Access Representative Per Diem Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician... ...Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering...Daily paidWork at officeShift work- ...a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving... ...attention to those who need it most with a strong emphasis on patient and family-focused nursing care. St. John's Riverside Hospital...Local area
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- ...looking for a dedicated Certified Medical Assistant. In this role, you will perform clinical tasks, assist the Clinical Team with patient care, and handle administrative duties. The ideal candidate will have at least five years of experience in a medical office...Work at office
$18.13 - $22.02 per hour
...About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients'...Hourly payPermanent employmentTemporary workWork at officeLocal area$17 - $20 per hour
...Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core...Hourly payWork at officeImmediate start- ...Medical Coding In An Acute Care Setting Medical coding in an acute care setting; must possess proficient computer skills (e.g., MS Word, Excel, ICD 9 CM, CPT 4, Encoder); knowledge of coding guidelines, payor guidelines, federal billing guidelines; knowledge of anatomy...
- Empress EMS is seeking a Patient Care Representative in Yonkers, NY, responsible for coordinating emergency and non-emergency patient transportation. You will serve as the primary contact for transport requests, ensuring accuracy and professionalism. The ideal candidate...Work at office
$17 per hour
...commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus. Holy Name is New Jersey's only independent...Daily paidFull timePart timeWork at officeImmediate startFlexible hours- ...healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member...Shift work
$20 - $28 per hour
...Compassionate Treatment/Patient Coordinator Needed – Join Our Caring Dental Team! At State Street Smiles, we are committed to delivering high-quality dental care in a warm, welcoming environment. Located in Hackensack, NJ, our practice focuses on patient comfort, education...Hourly payFull timeWork at officeShift work- ...Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility work around your... ...independent contractor role to train patients on the use and care of LifeVest. LifeVest is worn by patients at risk for...Contract workFor contractorsRemote workWeekend workAfternoon shift
$18 - $21 per hour
...Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states "the care of the patient is our reason for existence," and our dedicated team...Hourly payFull timeFor contractorsShift work$23 - $28 per hour
...About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is... ...currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission...Full timeWork at officeLocal areaMonday to Friday- ...providing clerical support. This full-time position emphasizes patient satisfaction and customer service, requiring candidates to take... ...similar clerical role. Join us in our mission to provide exceptional patient care in Englewood, NJ. #J-18808-Ljbffr Englewood HospitalFull timeDay shift
- ...coordinate daily unit and workstation operations while acting as a receptionist. The ideal candidate will take initiative and prioritize patient satisfaction, along with having prior experience in a hospital or clerical role. This role involves working nights from 7:00 PM to...Daily paidNight shift
$17.75 per hour
Englewood Health is seeking a Patient Care Secretarial Associate for Labor & Delivery. This part-time night shift role supports patient care, coordinates unit operations, and handles clerical tasks in Englewood, NJ. The position requires high school diploma or equivalent...Hourly payPart timeNight shift$16.5 per hour
...healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member...Daily paidShift workNight shift- Englewood Health in Englewood, NJ, is seeking staff to assist patients with activities of daily living and provide basic care to acutely ill patients. You will help coordinate daily unit operations and handle clerical tasks within the 7:00pm-7:00am night shift. Located...Full timeNight shift
$16.5 - $32.5 per hour
...Description Patient Coordinator-Multispecialty-Yonkers, NY-Full Time-Day-Offsite The Offsite Patient Coordinator greets and establishes... ...We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled...Hourly payFull timeTraineeshipWork at officeLocal area$16.5 - $25.41 per hour
...maintenance. Typically services are provided for an assigned department, care center or nursing unit. Responsibilities 1. Answers... ...and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctor's...Hourly payFull timeTraineeshipWork at officeLocal areaShift work$15.58 - $21 per hour
...Overview Regional Cancer Care Associates (RCCA) is looking for an exceptional Patient Services Coordinator to join the team. This position professionally... ...: The physical demands described here are representative of those that must be met by an employee to successfully...Hourly payFull timeTemporary workWork at officeFlexible hoursShift work- ...re not just building a team; we're creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards,...Work at officeFlexible hours3 days per week
$18 - $21 per hour
...physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in...Hourly pay- ...Community Healthcare Network is seeking for a Full-Time Patient Services Coordinator. The Patient Services Coordinator (PSC) will play... ...strengthening financial performance to support seamless patient care. JOB FUNCTION: Responsibilities include, but are not limited...Full time
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