Residential Plumbing and Heating Service Technician

Job Description

Job Description

Plumbing & Heating Technician

At Wildcat Plumbing Services, technicians come first—always.

We’re growing fast and looking for an experienced Plumbing & Heating Technician who takes pride in their work, knows how to troubleshoot problems, and wants to be part of a company that truly respects the trade.

If you’re tired of being overworked, under-supported, or treated like just another number, this is your opportunity to join a company that invests in its technicians, provides the tools and support they need to succeed, and trusts them to do what they do best.

We’re a technician-first home service company built by people who understand the field. We believe in supporting our technicians, providing the right tools and resources, and giving them the opportunity to do quality work.

We focus on quality workmanship, honest service, exceptional customer care, and building long-term careers —not revolving-door jobs.

When our technicians win, the company wins. It’s that simple.

• Diagnose, service, troubleshoot, repair, maintain, and install residential plumbing and heating systems
• Service, troubleshoot, repair, and install boilers and residential heating systems
• Diagnose plumbing and heating problems and recommend the right solutions
• Install and replace water heaters, fixtures, valves, pumps, disposals, and other plumbing equipment
• Service and troubleshoot hydronic heating systems and related equipment
• Perform plumbing and heating inspections
• Complete system upgrades, replacements, and new installations to the highest industry standards
• Communicate clearly and professionally with homeowners and provide honest recommendations
• Work independently while maintaining exceptional craftsmanship and compliance with Massachusetts plumbing, heating, and safety codes
• Keep work areas, company vehicles, tools, and equipment clean and organized
• Use smartphones, tablets, and company software to document and manage jobs
• Collaborate with the team to complete jobs safely, efficiently, and on schedule
• Deliver outstanding customer service on every job

• 3+ years of residential plumbing and heating experience
• Active Massachusetts Journeyman Plumber License required
• Strong experience servicing, diagnosing, repairing, and installing residential heating systems
• Proficiency in boiler service, troubleshooting, repair, and installation
• Strong plumbing diagnostic and repair skills
• Working knowledge of Massachusetts plumbing, heating, and safety codes
• High school diploma or equivalent
• Valid Massachusetts driver’s license with a clean driving record
• Professional communication and customer service skills
• Strong diagnostic and problem-solving abilities
• Reliable, hardworking, and able to work independently
• Pride in clean, professional, high-quality workmanship
• Comfortable using a smartphone/tablet and company software
• Positive attitude and ability to work effectively as part of a team

We believe great technicians deserve great pay, respect, support, and the opportunity to build a lasting career.

• Up to $175,000/year earning potential through base salary and performance incentives
• Competitive pay with opportunities to increase your income as you grow
• Paid training and ongoing technical development

• Fully stocked company service vehicle
• Company fuel card
• Professional-grade power tools and quality equipment
• Company-provided uniforms
• Year-round technical training and support

• Medical, dental, and vision insurance
• 401(k) with company match
• Unlimited Paid Time Off

• Advancement opportunities and long-term career growth
• Continued training to expand your plumbing and heating expertise
• Work on a wide variety of residential plumbing and heating systems
• Supportive leadership and a team that values your success

At Wildcat Plumbing Services , we’re building a team—not just filling trucks.

We want technicians who take pride in their work, take care of customers, and want to grow with the company.

Here, you’re not just filling a role—you’re joining a team that puts technicians first and gives you the support, tools, and opportunity to succeed.

Work hard. Have fun. Take care of people. Build a career you’re proud of.

If you’re a licensed Plumbing & Heating Technician who wants to be supported, respected, and rewarded for your expertise , Wildcat Plumbing Services is the place to grow.

Apply today and take the next step in a career built around you.

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