Data Product Owner (Digital Channels)-Vice President

Job Description

Champion innovation at the intersection of technology and business, guiding cross-functional teams to deliver analytics products that drive real value.

As a Data Product Owner on the Digital Data Owner team, you will lead the strategy, governance, and delivery of trusted digital data across web, mobile app, and shared digital experiences. You’ll ensure digital interaction, journey, experimentation, metadata, and performance data is defined, controlled, measurable, and fit for use across analytics, personalization, orchestration, AI/ML, marketing activation, and decisioning.

Job responsibilities

• Lead the Digital Channels data ownership agenda across web, mobile app, and shared digital surfaces, translating business priorities into a clear data strategy and roadmap

• Shape standards and stewardship for key digital data domains — including pages, placements, content, interactions, journeys, experiments, offers, campaigns, containers, tags, and identity linkages — in partnership with domain owners across Digital, Product, and Marketing

• Partner across Product, Analytics, Engineering, Marketing, Architecture, Privacy, Risk, Controls, and Data & Analytics to define requirements, standards, and delivery priorities

• Deliver governed digital data products that support reporting, experimentation, personalization, orchestration, customer engagement, AI/ML, marketing activation, and performance transparency

• Enable AI, agentic, and advanced analytics use cases through clear metadata, lineage, quality controls, access rules, and business context

• Define metadata, taxonomy, tagging, container, and measurement standards to improve consistency, discoverability, interoperability, and reuse

• Drive data quality, lineage, controls, access, retention, and protection routines for digital interaction and behavioral data

• Lead and coach team members while building scalable routines for governance, issue resolution, stakeholder engagement, and delivery execution

Required qualifications, capabilities, and skills

• 6+ years of experience in digital data, data management, analytics, product data ownership, digital platforms, marketing technology, experimentation, or data governance

• Bachelor’s degree in an applicable STEM field

• Proven ability to lead data strategy, governance, and delivery for digital channels, customer-facing platforms, or large-scale digital ecosystems

• Experience with metadata, taxonomy, measurement definitions, data quality, access controls, lineage, and fit-for-use standards

• Strong executive communication, stakeholder management, and influencing skills; able to translate complex data topics into clear business decisions

• Strong business acumen with ability to connect data priorities to customer engagement, experience optimization, growth, efficiency, risk reduction, and measurable value

Preferred qualifications, capabilities, and skills

• Experience with web or mobile analytics, behavioral data, customer engagement platforms, content management, campaign platforms, experimentation, or personalization

• Working knowledge of data, analytics, cloud, and visualization tools such as SQL, Tableau, Adobe Analytics, Python, AWS, Snowflake, or Databricks

• Experience building or governing data products such as pages libraries, placements libraries, identity mapping, experimentation datasets, metrics repositories, or interaction datasets

• Ability to lead through ambiguity, stand up new capabilities, improve operating models, and influence senior stakeholders without direct authority

• Advanced degree or relevant certification in data, analytics, digital product, cloud, marketing technology, privacy, risk, or data governance

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.