Medical Office Clerk

Destiny Management Services, LLC is a professional services firm specializing in the delivery of mission-critical medical support staffing and administrative services to federal government agencies. With a strong commitment to excellence and a proven track record supporting the Defense Health Agency (DHA), and various Military Treatment Facilities (MTFs) nationwide, Destiny Management Services partners with government clients to ensure that qualified, dependable personnel are in place to support the health and well-being of our nation's military members, veterans, and their families.

Our team brings deep expertise across a broad range of healthcare support roles — from Medical Office Clerks and Biomedical Equipment Technicians to Medical Coders, Registered Nurses, and beyond. We hold ourselves to the highest standards of professionalism, regulatory compliance, and patient-centered service, and we seek individuals who share that commitment.

We invite you to join a company where your work has purpose, your contributions are valued, and your career can grow within a meaningful mission.

Destiny Management Services, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are seeking enthusiastic and well qualified Medical Office Clerk to support a government healthcare contract at Barksdale Medical Group, Barksdale AFB, Louisiana within a front desk clinical setting in a Department of Defense (DoD) medical treatment facility. The selected candidate will perform critical front desk and administrative functions including Greet patients/visitors at a clinic front desk; checks in patients for patient encounter. Answers main office phone line. Schedule medical appointments and determine patient eligibility for services as needed. Performs other administrative and clerical duties in support of medical care and operational support. Conducts end-of-day process at close of business and resolve any delinquent or pending appointments in computer system.

Core Duties:  

• Contact patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care. 
• Use multiple office automation software with varied functions to produce a wide range of documents to provide miscellaneous clerical support. 

Specific Duties: 

• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required. 
• General medical ethics, telephone etiquette, and excellent communication and customer service skills. • English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material. 
• Ability to communicate effectively, both orally and in writing. 
• General office administrative and clerical skills to perform receptionist duties and answer telephones. • Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automations systems to perform a substantial range of medical record maintenance support. 
• General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Requirements

Candidates must meet the following requirements:

• US Citizen 
• Be eligible to obtain a Tier 1 / Public Trust Clearance, through DHA security processung 
• Possess an active current Basic Life Support (BLS) obtained via the American Heart Association
• Have a High School Degree or GED 
• Have knowledge of medical terminology