Business Office Manager

Job Description

Your experience matters

Mercy Youngstown Behavioral Health is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

How you'll contribute:

Business Office Supervisor/Manager supports the delivery of quality services and the financial goals and objectives of the organization through effective day to day management of patient demographic and financial data. BOM/Coordinator will perform activities upfront collections, financial counseling and data processing. BOM/Coordinator works in conjunction with the Central Business Office to ensure the accuracy of data necessary in the billing and collections process. BOM/Coordinator will follow policies and procedures to ensure accurate capturing and posting of financial activity to assist in maintaining accounts receivable at amounts appropriate for payer and acuity mix

• Accurately records and reports census and admission information.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Performs upfront collections, financial counseling and data processing
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
• Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
• Corresponds effectively with commercial and managed care payers.
• Performs insurance benefit verification and financial counseling in a timely manner.
• Reviews deposits to ensure accuracy and balances cash daily
• Ensures accurate records of financial transactions for the facility.
• Assists the Financial Counselor to ensure payments are received by clients.

Why Join Us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we are looking for:

Education: Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience

Experience: Previous experience in business development at psychiatric healthcare facility preferred

More about Mercy Youngstown:

Mercy Youngstown Behavioral Health is a 72-bed behavioral health hospital located in the Youngstown, OH area. We provide high-quality compassionate care for those facing mental health and addiction challenges. Programs include 24/7 crisis care and assessment, inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) for adults age 18+.

EEOC Statement:

Mercy Youngstown Behavioral Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.