Sales and Catering Coordinator

Job Description

Job Description

Description:

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Sales and Catering Coordinator!

About this Location:

This position is located at the Embassy Suites by Hilton in San Luis Obispo, CA. Nestled in the heart of California’s Central Coast, our all-suite hotel offers convenient access to downtown SLO, local wineries, and scenic hiking trails. Surrounded by rolling hills and just minutes from the beach, our property provides the perfect home base for guests to relax, explore, and experience the charm of the Central Coast.

Why do we need you?

The Sales and Catering Coordinator collaborates with the sales, catering, and banquet teams to achieve established revenue goals and service metrics.

What you will do:

1. Assist in driving departmental sales.
2. Collaborate with and support department managers by preparing accurate and creative customer correspondence and contracts
3. Conduct interest research as requested to help secure new business.
4. Listen to and review customer communications, identify needs, respond appropriately, and maintain strong relationships to support hotel sales and catering events
5. Assist with administrative tasks including rooming lists, block routing, customer correspondence, function sheets, weekly event schedules, resumes, reports, and special projects
6. Liaise between inter departments to facilitate services agreed upon by sales management and clients
7. Own and manage lead log and lead statistics
8. Maintain awareness of departmental goals and understand how the role contributes to achieving or exceeding those goals
9. Enter group pickup data into Delphi after each group departure
10. Prepare estimates of charges for clients
11. Perform all other duties as assigned by a manager or supervisor

Skills and abilities you bring:

• One year or more of proven track record in hospitality sales preferred
• Excellent written and verbal communication skills
• Ability to multi-task through strong organization skills
• Must be computer literate; have experience using Internet Explorer, Microsoft Office
• Database management experience, Salesforce/Delphi FDC, PEP preferred
• Ability to be assertive and persuasive without being aggressive
• Professional, upbeat telephone voice
• Ability to engage management decision-makers and influencers at any level
• Previous experience in an administrative role is desirable
• Demonstrated ability to thrive in a high-paced work environment is essential

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:

• Medical, Dental, Vision, Life and Disability Insurance
  If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
• Flexible Spending Account (FSA)
  Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans
  Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP)
  Confidential support services for personal and professional well-being.
• Career Growth Opportunities
  We promote from within and invest in your long-term success.
• Paid Time Off (PTO)
  Take time to relax, recharge, and explore life outside of work.
• Paid Sick Leave
  Supportive sick time policy to care for your health when you need it.
• Exclusive Employee Hotel Discounts
  Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends.
• Enjoy complimentary On-Shift Meals (participating hotels)
  Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
• Recognition & Rewards Program
  Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Schedule & Hours:

This is a full-time position that typically follows a Monday–Friday schedule. Flexibility to work days, evenings, and weekends as needed is required.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws