Group Travel Coordinator

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Travel Coordinator to join our team in Wayne, NJ! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z . You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time.

Responsibilities 

• Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs
• Book trips, activities, and tours for clients
• Accept and process payments
• Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible
• Maintain excellent records of clients, payments, trips, and other details 

Qualifications

• Excellent communication and customer service skills
• Strong listening skills, with the ability to translate what the client enjoys into a trip or experience 
• Must be comfortable communicating both over email and the phone with clients
• Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software
• Strong organizational skills
• The ability to multitask and shift priorities, as needed
• A desire to help people
• Ability to be thorough and attentive to detail. 

About us:
ABT or Amsalem Business Travel is a travel management company specializing in corporate travel.  We have 7 locations worldwide, with our main headquarters located in Israel.  As leaders in the travel industry since 1983; ABT is know for our commitment to superior service.  Handling all aspects of travel for our clients allows them to rest assured knowing all they need to focus on is their work and commitments; we'll handle the rest!  

*This post is an ON-SITE job only, the applicant must be able to get to the office*