Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Paid Time Off (vacation and sick days)
• Work/Life Balance
• Salary plus commission

ROLE DESCRIPTION:
As a Customer Service Representative with State Farm Agent Dawn Moore Jones, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Develop leads, schedule appointments and uncover customer needs. 
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Insurance Sales Experience is a HUGE PLUS!
• Property and Casualty License that is up to date 
• Life/Health license willing to obtain
• Communication and interpersonal skills. Enjoys talking to customers!
• Detail-oriented and able to multitask.
• Bilingual (Spanish) preferred!