Epic Clarity Report Writer Clinical Data Model

Key Responsibilities: The Epic Ambulatory Applications Coordinator will bring 3+ years of experience in the EpicCare Ambulatory application, with a strong background in managing day-to-day operations, client stakeholder relationships, and ambulatory workflows. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. Epic Ambulatory Applications Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas. Act as a subject matter expert (SME) for EpicCare Ambulatory workflows and configurations. Support the teams working on other non-Epic ambulatory clinical applications, including niche, specialty-specific applications. Support e-Prescribing workflows and any integrated systems needed for that, including Surescripts. Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. Maintain system documentation, including workflows, build specifications, and testing protocols. Ensure compliance with HIPAA, data governance, and organizational security policies. Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. Core Competencies: Application Support & Maintenance Incident & Problem Management Stakeholder Communication SLA & KPI Management Agile & Waterfall Methodologies Release & Change Management Business Analysis Risk Assessment & Mitigation Basic Qualifications: 3+ years in Epic Clarity implementation, support or coordination roles Epic Clarity Certification (Clinical Data Model) Experience with ITSM tools (e.g., ServiceNow) Proven ability to manage cross-functional teams High School Diploma / GED Preferred Qualifications: Excellent communication (verbal & written) Strong coordination and multitasking ability Analytical problem-solving Conflict resolution Leadership and decision-making Time zone management (Onshore-Offshore model) Benefits: Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. Compensation: Role Location Hourly Salary Range California $71.73 to $85.73 Cleveland $71.73 to $85.73 Colorado $71.73 to $85.73 District of Columbia $71.73 to $85.73 Illinois $71.73 to $85.73 Maryland $71.73 to $85.73 Massachusetts $71.73 to $85.73 Minnesota $71.73 to $85.73 New York $71.73 to $85.73 New Jersey $71.73 to $85.73 Washington $71.73 to $85.73 Accommodation: Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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