Swim School Coordinator

Swim School Coordinator

Multnomah Athletic Club is more than Portland's most legendary hub of sports and socializing. It's like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC's 600,000 square feet of recreational possibilities.

Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.

The Role

The Multnomah Athletic Club is seeking a Swim School Coordinator to support the daily operations of our swim lesson and instructional programs. Working closely with the Aquatics Supervisor, you'll help coordinate staffing, scheduling, training, and program logistics while creating a safe, welcoming, and engaging environment for swimmers, families, and staff. This role is ideal for a passionate aquatics professional who enjoys developing people, improving programs, and delivering exceptional member experiences. You'll play an important role in maintaining instructional quality, supporting staff development, and helping swimmers of all ages build confidence and skills in the water.

What You'll Do

• Partner with aquatics leadership to recruit, onboard, train, schedule, and support swim instructors and instructional staff.
• Coordinate daily swim lesson operations, including class setup, member check-in, swimmer assessments, and program logistics.
• Create and manage lesson rosters, instructor assignments, and participant placement for swim programs.
• Support summer camp aquatics programming through scheduling, coordination, staff direction, and on-deck leadership.
• Coach, motivate, and inspire swimmers while promoting skill development, confidence, and water safety.
• Lead and facilitate instructor trainings, in-service meetings, and staff development initiatives.
• Train and mentor instructional staff on curriculum delivery, teaching techniques, safety standards, and industry best practices.
• Assist with the development and implementation of swim lesson curriculum, training programs, and instructional methodologies.
• Manage registration and participation records, including tracking attendance, billing adjustments, and program data.
• Support private lesson inquiries and connect members with appropriate instructors.
• Communicate effectively with members, parents, instructors, and Club staff through a variety of communication channels.
• Promote aquatics programs, swim school offerings, and member participation.
• Model and uphold MAC's commitment to safety, service, professionalism, and the Club Code of Conduct.
• Respond appropriately to emergencies, injuries, and incidents while maintaining a safe aquatic environment.
• Provide instructional coverage as needed to support operational and staffing requirements.

What You'll Bring

• Previous experience as a swim instructor and lifeguard.
• Experience teaching structured swim lesson programs such as SwimAmerica, WSI, or similar programs.
• Current Lifeguard, CPR/AED, and First Aid certifications, or the ability to obtain them within 30 days of hire.
• Strong leadership skills with the ability to coach, develop, and motivate instructional staff.
• Passion for water safety, swim instruction, and creating positive experiences for swimmers and families.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational skills with experience coordinating schedules, rosters, registrations, and program details.
• Ability to effectively manage multiple priorities in a fast-paced aquatic environment.
• Sound judgment and the ability to respond calmly and appropriately during emergencies.
• Experience using computer applications and the ability to quickly learn Club systems and software.
• Ability to collaborate across departments and build positive relationships with members, parents, instructors, and staff.
• Availability to work evenings, weekends, holidays, and other program hours as needed.
• American Red Cross Lifeguard Instructor certification preferred.

Work Environment & Physical Requirements

• Work primarily in an aquatic environment with exposure to humidity, pool chemicals, and varying temperatures.
• Ability to stand, walk, bend, reach, and move throughout the pool deck for extended periods.
• Ability to lift and move equipment weighing up to 50 pounds.
• Ability to perform water rescues and administer CPR/First Aid when necessary.
• Ability to effectively communicate, supervise participants, and maintain awareness in a busy aquatic setting.
• Ability to perform administrative and computer-based work related to scheduling, registrations, and member communication.

What You'll Gain At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.