Director of Customer Platform Strategy
Jobleads-US
Capital One is seeking a product leader for the DaaS Customer Management team to steer the strategic vision for how we manage relationships with millions of customers and to drive platform projects that unlock new customer experiences and business leverage.
You’ll translate business strategy into consumer-facing digital products, lead cross-functional teams, and shape technology-enabled solutions that deliver near-term value and long-term transformation within a Fortune 100 bank.
#J-18808-Ljbffr Jobleads-US- ...Capital One is seeking a Director-level Product Management leader to drive the strategy for the Customer Management Platform. You will steward the product vision, work across marketing, risk, engineering and data teams, and steer initiatives that unlock customer value...Platform
$209.5k - $239.1k
...Director, Product Management, Customer Management Platform Strategy Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences...PlatformFull timePart timeLocal area$101.43k - $124.2k
Reporting to the Director of Leads & Prospects in New York, you will be a part of the strategy team, supporting global marketing leadership... ..., and converts prospective customers across 17 markets and six... ....Proficiency with CRM platforms (e.g. Iterable, Adobe, Braze...PlatformLocal areaImmediate startFlexible hours$175k - $190k
...we are able to anticipate our customers’ evolving needs. We were the first... ...services through our ZO platform, and the first traditional real... ...Summary of the Position: The Director, Operational Excellence, Client Experience, & Strategy is a senior leader responsible...PlatformFull timeWork at officeLocal areaFlexible hoursAfternoon shift$140k
...purchase experience for retailers and their customers by providing merchants with AI-driven... ...drive revenue growth. Our comprehensive platform offers automated customer service... ...As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving...PlatformFlexible hours- ...PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within... ...As our Client Strategy Senior Director , you'll play a central role... ...vision across a portfolio of customers, aligning PMG's capabilities and...PlatformLocal area
- ...our capabilities into an AI-native creative intelligence platform — one that applies fifteen years of neural data to a set of... ...of what applied neuroscience and AI can do together. The Director of Client Strategy is the nerve center of how Neuro-Insight delivers work. You...PlatformWork at officeImmediate startFlexible hours
$209.5k - $239.1k
...Overview Director, Product Management, Customer Management Platform Strategy Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer...PlatformFull timePart timeLocal area- ...PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within... ...make an impact. As a Managing Director in Client Strategy, if you're... ...client success with a Customer-Focused mindset that seeks opportunities...PlatformWork experience placementLocal areaShift work
- ...Tubefilter , and Passionfroot . The Role: Holistic Creator Strategy: Lead 360-degree campaigns that treat creators as brands. You... ...provide thoughtful, calm counsel during high-stakes launches, platform pivots, or crisis management situations. Media & Platform...PlatformSummer workFlexible hoursShift work
$262k - $390k
...from cart to confirmation where customer attention and intent peak,... ...leading real-time customer data platforms (CDP), serving hundreds of... ...experienced Customer Success Director to work with our top tier customer... ...and their overall business strategy, and has frequent dialogue...PlatformTemporary workLive inWork at office$184.1k - $322.2k
...reinvention. Our ServiceNow AI platform brings together any AI, any... ...lifecycle marketing across our customer journey. You will architect... ...end-to-end lifecycle marketing strategy and accountability for... ...marketing, with 3+ years in a director or senior leadership role. Proven...PlatformWork at officeImmediate startRemote workFlexible hours- ...the world’s largest studios, broadcasters, and streaming platforms. Our mission is to deliver high-quality, innovative services... ...audience. The Opportunity We are seeking a Director of Client Strategy & Growth to join our leadership team. This senior-level role...PlatformFull timeRemote workWork from homeFlexible hours
- ...Lyft is seeking a Director of Product, Customer Care to lead a team shaping AI-powered support, contact center platforms, and trust and safety products across global operations from... ...design, and finance to drive an AI-first strategy, set priorities, and secure investment....Platform
- ...company, is looking for an Associate Director of Customer Experience to own the full CX function... ...channels Define and evolve Catbird's CX strategy, setting the long term direction for... ...with customer service and returns platforms (e.g. Kustomer, Gorgias, LOOP, Shopify...PlatformDay shift3 days per week
$180k - $280k
...enhance the experience of the product or platform. Key responsibilities include overseeing... ...: Drives investment products and strategies across investment solutions (mutual funds... ...Development Business Case Analysis Customer and Client Focus Financial Analysis...PlatformFull timeWork at officeShift workDay shift$157.5k - $210k
...million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical... ...leadership, customer engagement, technical strategy, program execution, and cross-functional influence....PlatformWork at officeLocal areaRemote workFlexible hours$230.4k - $263k
...Product Design Director (Individual Contributor), Customer Acquisitions and Management We're currently seeking... .... You'll define and drive design strategy that informs the higher-level vision... ...the use of appropriate tools, platforms, frameworks and design systems and...PlatformFull timePart timeLocal area$200k - $220k
...is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and... ...retention and connection to the banners and our brand platforms. Integrate existing offer and CRM touchpoints...PlatformFull timeTemporary workCasual workH1bWork at officeFlexible hours3 days per week$195k - $315k
...quality coverage to millions of customers and being there when they... ...Everything we do starts with a strategy. If we don’t know why we’re... ...Role Overview The Senior Director of Customer Lifecycle Marketing... ...customer engagement tools and platforms to execute it. What You’ll...PlatformHourly payWork experience placementWork at officeLocal area$209.5k - $239.1k
## Director, Product Management- Customer Core & Identity RestrictionsApplylocations: McLean, VA: Richmond, VA... ...One serves. We are building a platform to connect all human, business and... ...** Experience translating business strategy and analysis into consumer facing digital...PlatformFull timePart timeLocal area$130k - $180k
...within a collaborative, high-performing environment. You will support fund accounting, financial reporting, liquidity management, and operational initiatives across a diverse investment platform while partnering with cross-functional teams. #J-18808-Ljbffr Atlantic GroupPlatformWork at office$158k - $217k
...Amperity—Why This, Why Now Most customer data is a lie by omission.... ...Role At Amperity, the Director, Customer Success serves as... ...will establish the operational strategy, organizational design, and... ...insight delivery onto AI-first platforms. Executive Multi-...PlatformFull timeContract workWork at officeLocal areaRemote workShift work$110k - $138k
Make Your Mark: The Customer Success Manager (CSM) partners with Lead Account Managers to... ...leadership and drive customers to integrate strategy, process, and technology to optimize the... ...the Foundational Program to 1) Verify Platform Setup, 2) Encourage System Admin...PlatformFull timeTemporary workWork at officeShift work3 days per week$150.2k - $206.58k
Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience... ...improvements. Own Global Support Strategy: Define and lead the global Support... .... Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce...Platform16 hoursContract workFor contractorsWork at officeLocal areaImmediate startRemote workWork from homeHome officeFlexible hoursShift work$175k - $200k
At Customers Bank, we believe in working hard, working smart, working... ...VP, Corporate Communications Director you will help shape and support our communications strategy. This role is pivotal in shaping... ...strategic narrative across all media platforms, and leading a dynamic...PlatformLocal area- ...TeraWulf is seeking a commercially driven Director, Data Center Leasing & Customer Origination to lead the sourcing,... ...diligence efforts, and commercial strategy for major leasing pursuits. ·... ...operator, REIT, or digital infrastructure platform (e.g., Digital Realty, Equinix, QTS...Platform
$100k - $120k
...York, New York DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data... ...Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and...Platform- ...through the effective use of our Movemint platform. This role focuses on building strong,... ...of client needs, the CSM helps transform customer relationships into lasting partnerships.... ..., evolve, and continuously improve the strategy, processes, and best practices that guide...PlatformContract work
$65k - $95k
...Global-e(Nasdaq:GLBE) is the world’s leading platform for global direct-to-consumer e-commerce... ...well as increase conversion and enhance customer satisfaction set forth by management.... ...data in order to develop market leading strategies which will drive significant incremental...PlatformWorldwide
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