Office Manager

Office Manager - SouthPark 6 Oversees the day-to-day operations of the medical practice, managing both administrative and clinical support tasks of the Tryon Medical Partners medical office to ensure quality care and operational efficiency. Primary Job Responsibilities/Tasks Supervise, hire and train administrative staff, manage schedules, and ensure office policies and procedures are followed. Review and approve timecards to ensure accuracy and compliance. Manage the clerical team’s performance through regular feedback and evaluations. Administer progressive discipline in accordance with company policies and legal requirements. Review the physicians' schedules to ensure appointments are scheduled properly, schedules are opened/closed accordingly, clinic templating is accurately handled, and clinician vacation schedules are managed. Perform PSS and PCC clerical activities as needed. Ensure cleaning and maintenance of the clinic space occurs regularly and as needed. Manage telephone, electronic mail, facsimile services and patient flow. Verify patient eligibility before treatment is rendered and establish payment plans on outstanding balances. Purchase office and medical supplies. Assist in managing clinician patient panels, including transfers and dismissals. Ensure positive customer service experience for all patients and participate in service recovery as appropriate. Work at different Tryon office locations as needed. Other duties as assigned. Education, Experience and Certifications Minimum three years manager experience, preferably in a healthcare setting. High School Diploma or GED required. Bachelor’s Degree preferred. Experience managing staff. Medical office, medical terminology, supervision preferred. Excellent customer service, computer, and communication skills required. Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer. Completion of TB test will be required. Physical Requirements Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support weight of 35 pounds. Ability to concentrate on details. Use of computer for long periods of time. #J-18808-Ljbffr