Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I became a State Farm agent because I’ve always enjoyed helping people and serving others, and that mindset continues to guide everything we do. Our team works closely together to accomplish shared goals, and I maintain an open-door policy so anyone can bring questions, ideas, or challenges forward at any time. 

Over the years, our agency has been honored with numerous State Farm awards, including the Crystal of Excellence, which reflects our commitment to service, integrity, and continuous improvement. Giving back is also important to us — we stay involved with local service organizations, and I’ve had the opportunity to serve in local political office as well.

We pride ourselves on treating everyone with respect and dignity, and we place a strong emphasis on training and personal growth. Our team enjoys a healthy work-life balance, a stocked break room, casual Fridays, paid team lunches to celebrate achievements, and plenty of bonus opportunities. Advancement is encouraged here, and we truly consider our team members family. We’re looking for someone who is positive, sees opportunities instead of problems, and wants to grow alongside a supportive, people-first team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ed Thompson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.