Front Desk Agent

$14 per hour

Kalahari Resorts

Front Desk Agent

Kalahari Resorts & Conventions is seeking a Front Desk Agent. In this role, you will be responsible for assisting resort guests during their check-in, stay, & check out while providing a beyond expectation resort experience to all guests.

As part of our leadership team, you'll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll be responsible for providing attentive, courteous, and efficient service to all guests.

$14/hr

Key Responsibilities

Oversee daily operations of guests during their check-in, stay, & check out
Fully comprehend and operate all relevant aspects of the Front Desk computer system, copiers, fax machines and other office equipment
Ensure that all guests are checked in/out in a friendly, efficient, courteous and confidential manner based on resort standards
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms
Answer guest inquiries about resort services, facilities and hours of operation in a timely manner.

What We're Looking For

1-2 years' front desk/guest service experience
Open availability including overnights
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, and clarifying issues

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

Career growth opportunities with promotion from within
401(k) matching, paid time off, and holiday compensation
Health, dental, and vision coverage for full-time associates
Employee appreciation events, discounts, and perks at all resorts
Education assistance programs to help advance your career

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Kalahari Resorts & Conventions

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Vacancy posted 2 days ago

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