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Location Manager

$23 - $26.44 per hour

Opus Inspection

ob Title: Station Manager


Location: Bedford Park


Pay Range: $23.00 - $26.44/hour ($47,840 - $55,000/year)


KNOWLEDGE AND SKILLS:

  • Ability to learn and understand the function of selected emissions control devices
  • Ability to work independently
  • Good communication skills, both written and verbal
  • Excellent interpersonal, time management and teambuilding skills
  • Commitment to providing outstanding customer service and satisfaction
  • Proficient in the use of Microsoft Word, Excel, and Outlook
  • Able to stoop, bend, and reach
  • Able to work in extreme weather conditions
EDUCATION AND WORK EXPERIENCE:
  • High school diploma required with some college preferred or equivalent combination of education and experience
  • 2-5 years of supervisory or management experience is required, preferably with full-time and part-time hourly staff.
  • Previous vehicle inspection experience is preferred
  • Valid driver's license and good driving record
DUTIES AND RESPONSIBILITIES:
  • Manage and coordinate the operation of the station within budget, and in accordance with established policies and procedures, while promoting exceptional customer service. This includes:
  • Ensuring that all customer complaints and damage claims are documented and appropriately resolved
  • Prepare and submit administrative reports in a timely manner.
  • Ensuring station complies with all safety requirements in accordance with the company's Incident and Accident Reporting Procedures.
  • Coordinating general facility maintenance such as cleaning, snow shoveling, and other basic janitorial tasks
  • Manage station remitter and voucher programs and ensure that all funds are accounted for and properly reconciled which includes:
  • Receive and properly secure remitter certificate inventory
  • Process remitter transactions - debit, credit, voids and refunds
  • Provides training on station remitter program - including how to use the remitter application and payment processing terminal
  • Provide for manpower needs of the station by leading and managing staff members. This includes:
  • Creating a working environment that generates high employee morale and productivity
  • Scheduling, assigning, and directing work to meet performance standards and contract requirements
  • Selecting, coaching, training, and managing performance of team.
  • Evaluating employees by providing constructive feedback, counseling and documenting appropriately.
  • Conducting new hire and annual performance reviews in established timeframes
  • Perform waiver inspections on all applicable vehicles, and grant waivers according to IEPA guidelines
  • Maintain compliance to all quality assurance standards and associated procedures
  • Travel to other stations to provide management and staffing support as needed
Vacancy posted 2 days ago
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