VP of Experience & Customer Journey Strategy
Medica
Medica, a nonprofit health plan, seeks a Vice President of Experience to unify strategy across members, providers, brokers, and employer groups. This leader will define the vision, standards, and governance for end-to-end experiences across physical, digital, and service touchpoints while partnering with Technology. Based in Minnetonka, this Office role requires onsite work about 3 days per week; the annual base pay ranges from $264,000 to $396,000 with incentive plans and a broad total rewards #J-18808-Ljbffr Medica
- ...define and execute an enterprise-wide experience strategy across members, providers, brokers, and... ...You will shape a cohesive end-to-end journey framework covering acquisition, onboarding... ...strategy into action, driving a customer-first culture and measurable #J-18808...Customer
- Medica in Minnetonka is seeking a Vice President of Experience to define a unified, end-to-end experience strategy across members, providers, brokers, and employer groups. You will set vision, governance, and measures for consistent experiences across physical, digital...Suggested
$264k - $396k
...deliver personalized health care experiences and partner closely with... ...unified, end-to-end experience strategy across Medica’s key... ...establishes the vision, principles, journey frameworks, standards, governance... ...leader, this role embeds customer-centered thinking into business...CustomerTemporary workWork experience placementWork at office3 days per week- ...Advisory Services to lead a national team of Clinical Advisors. You will shape and execute a clinical strategy that drives growth, product credibility, and customer outcomes across hospital customers. The role partners with Sales, Marketing, Product Management, Clinical...Customer
$204.39k - $249.81k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial... ...more years of estate/multi-generational experience - Seven or more years of planning/strategy experience with high net worth clients Preferred...CustomerFull timeLocal area- ...Maple Grove, MN seeks a Chief Member Experience Officer to unite marketing, branch operations... ..., and member care into a seamless journey. The role reports to the President/... ...in financial services leadership and customer experience strategy. The executive will drive growth...Customer
$165k - $220k
...3, 2026 Turn Promises Into Experiences. Experiences Into Loyalty. Loyalty... ...into one seamless member journey, ensuring every interaction... ..., this leader will transform strategy into measurable outcomes while... ...operations, contact centers, or customer experience, along with a...Customer$200.4k - $343.5k
...start Caring. Connecting. Growing together.The VP, Technology - FinTech owns the technology product strategy and the associated enterprise P&L performance for... ...and treasury management products that improve customer experience, affordability, healthcare integration....CustomerMinimum wageFull timeWork experience placementWork at officeLocal areaRemote work- ...this role but don’t feel your experience aligns perfectly with the job... ...-sector stakeholders.The VP serves as a trusted advisor to... ...stakeholders to align partnership strategies with organizational growth... ...and quickly build rapport with customers, adapting messaging and style...CustomerFull timeContract workLocal areaFlexible hours
$281.9k - $344.5k
...between providers.Job SummaryThe VP Product Innovation - Prior... ...and oversees the product strategy, Go-To-Market planning, product... ...and metrics.Market and lead customer stakeholder relations to support... ...’sdegreeor equivalent experience.12+years ofexperience in related...CustomerFull timeTemporary workWork at officeLocal areaImmediate startFlexible hours$211k - $337k
...DescriptionLead the US Commercial Operations strategy for Image Guided Therapy Devices (IGT-... ...competitive positioning and improve customer satisfaction and retention.Field Inventory... ...the right fit if, you have:15+ years of experience in complex sales, commercial, and/or...CustomerFull timeContract workWork at officeImmediate start3 days per week$200.4k - $343.5k
...Connecting. Growing together.The VP, AI Transformation will lead... ....You will own the technology strategy, transformation portfolio,... ...control effectiveness, employee experience, speed, and cost-not by the... ...effectiveness, adoption, customer experience, and employee experience...CustomerMinimum wageFull timeWork experience placementWork at officeLocal areaRemote work$220k - $250k
...decade of on-chain payments experience to middle and large... ... At A GlanceThe VP of Product is a senior... ...translating Paystand’s corporate strategy into a focused product... ...business judgment, customer insight, and... ...instrument the customer journey, review outcomes consistently...CustomerWork at officeLocal areaRemote work$200.4k - $343.5k
...us to start Caring. Connecting. Growing together. The VP, People Analytics & Data Strategy will lead the People function's enterprise analytics, workforce... ...data supports sensitive decisions or employee-facing experiences Partnership with technology* Partner with Optum Tech on...Minimum wageFull timeWork experience placementWork at officeLocal areaRemote work$125k - $150k
...VP Of Accounting Summit Mortgage Corporation is a privately... ...mortgage banker serving customers and partners through multiple... ...the CEO and fractional CFO so strategy and forecasting begin with reliable... ...of progressive accounting experience with meaningful ownership of...CustomerLocal area- ...first impression. Our sales strategy is built upon exceptional hospitality... ..., and delivering an experience that reflects the sophistication... ...the decision-making journey. Essential Functions... ...improve conversion rates and customer engagement. New Community...CustomerFull timeWork at officeRemote workNight shift
$180k - $225k
...partnering with senior leadership across growth, operations, customer experience, technology, and talent. The right person is a builder-... ...align community management operations with the company’s growth strategy. Build unified procedures, playbooks, and operating...CustomerWork at officeLocal areaRelocation package$241.5k - $359k
...connecting and protecting our customers with inventive electrical... ...developing and delivering a people strategy that aligns with both the... .... Louis Park, Minnesota, the VP HR will report directly to the... ...and TRACHTE. What you will experience in this position Partner with...CustomerMinimum wageFull timeTemporary workWork at officeLocal areaWorldwideFlexible hours$199k - $243k
...accounts. This role leads relationship strategy, stewardship planning, performance analytics... ..., or strategic account management.* ## Experience managing national accounts or enterprise... ...to writing insurance allows our customers to take on opportunity with confidence....CustomerWork experience placementLocal area$198.7k - $391.6k
Position Summary Life Sciences Experience Design Strategy Senior Manager Position Summary... ...workstreams across patient services, customer engagement, and commercial operations... ...Life Sciences sector, including patient journeys, health care provider engagement models...CustomerLocal areaFlexible hours$163.4k - $322.1k
...Summary Position Summary The Experience Design Strategy Manager is a client-facing consulting... ...team leadership The Team An evolving customer and regulatory landscape, mounting pipeline... ...ecosystem, including patient journeys, healthcare provider engagement models...CustomerLocal areaFlexible hours$200.4k - $343.5k
...execute a multi year AI first modernization strategy aligned to the company's priorities,... ...driven, data informed user and operational experiences that deliver measurable valueEnsure... ...experience deploying GenAI at scale across both customer facing and internal engineering use...CustomerMinimum wageFull timeWork experience placementLocal area$149.52k - $175.9k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and... ...visionary infrastructure leader with deep experience in high-availability, fault-... ...track record of driving platform strategy, operational excellence, modernization...CustomerFull timeWork experience placementLocal area3 days per week- ...seeking a Director of Business Relationship Management for Customer Experience to lead a disciplined, enterprise-grade customer engagement... ...robust measurement, lead governance of customer feedback, and drive strategies that improve service #J-18808-Ljbffr UnitedHealth-GrouCustomer
- ...compliance, operational excellence, and customer satisfaction. As a highly visible leader... ...operational, financial, and quality targets.Strategy, Growth & ExecutionDefine and execute... ....Significant global manufacturing experience strongly preferred.Minimum of 15 years of...Customer
- ...North American manufacturing strategy across our US sites including... ...located in Chaska, Minnesota. The VP will lead and direct both... ...’s degree with 20+ years of experience, or Masters’ / Doctoral Degree... ...technology. We partner with customers across the globe to help them...CustomerFull time
- ...not with layers of process. Customers count on us because we do what... ...of product commissioning.The VP of Program Management coordinates... ...responsible for pricing strategy. Program Management maintains... ...preferred.12+ years of progressive experience in program or project...CustomerFull timeContract workRemote work
$171.7k - $236.1k
...define and lead the platform architecture strategy that enables innovation, accelerates... ...culture of accountability, inclusion, and customer focus.Act as a trusted advisor to senior... ...Computer Science or equivalent practical experience.10+ years of experience in software...CustomerFull timeH1bWork at officeWork from homeVisa sponsorship1 day per week- ...remote-first education technology company, seeks a VP of State Partnerships to shape and lead the state-level GTM strategy. You will forge strong relationships with state... ...purchasing while aligning cross-functional teams to deliver a seamless customer #J-18808-Ljbffr...CustomerRemote work
- ...relationships, drive the full sales cycle, and leverage customer insights to inform commercial strategy. They will partner cross-functionally to ensure... ..., account leadership, or commercial executive experience, ideally at the VP level or above Strong track record selling into...Customer
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