Customer Service Manager: Team Leader & Process Optimizer
Sharecare
Sharecare is hiring a Customer Service Manager in Phoenix, AZ to supervise a team of Customer Service Representatives and Engagement Specialists. The role focuses on coaching, developing, and supporting the team daily, while monitoring metrics and service quality. The ideal candidate will demonstrate leadership aligned with Sharecare's values, manage workloads, and drive customer experience improvements. Travel may be required, with a strong emphasis on collaboration and performance excellence. #J-18808-Ljbffr Sharecare
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Manager: Team Leader & Process Optimizer in Phoenix, AZ vacancy
- Cox is seeking a Lead Customer Care Specialist in Phoenix to lead a team of Customer Care Specialists... ...and ensure exceptional service across all channels.... ...tools, training, and processes. The ideal candidate will... ...track record in process optimization. #J-18808-Ljbffr CoxSuggested
- ...Loan Officers, coordinate loan files from application through processing, and ensure timely borrower communication. You will maintain... ...point of contact for borrowers while delivering outstanding customer service in a fast-paced environment. #J-18808-Ljbffr JobtailorSuggested
- ...seeking an Accounts Payable professional to monitor AP mailboxes, assist staff, and maintain AP processes. You will lead ERP configurations, automate invoice matching, and manage vendor setup and compliance tasks. The role requires attention to detail and strong...Suggested
$80k
...onsite role requires 5+ years in AR and 2+ years in leadership, with responsibilities spanning collections, cash applications, and process improvements. Salary is up to $80,000 annually, with benefits including medical, dental, vision, 401(k), and discretionary bonuses....Suggested- ...have a Bachelor's degree and over 7 years of experience in a related field, alongside strong SQL skills and an understanding of AML processes. The position offers competitive benefits and the opportunity to work at a leading financial institution. #J-18808-Ljbffr Western...Suggested
- ...to 5+ years of SMT operations experience, including a senior capacity. Knowledge of machine software and IPC certifications is preferred. This position offers a dynamic environment with opportunities for process improvement. #J-18808-Ljbffr Triad Electronic Technologies
- ...provider of digital business services. We partner with the... ...prominent brands to optimize operations through... ...your family. Eligible team members can take advantage... ...the application process, please contact us at... ...by supervisor or other management ~ Ensure all policies...Ongoing contractWork experience placementImmediate startWork from homeShift work
Teleperformance USA
Peoria, AZ4 days ago - BBA Consultants is hiring a Mineral Processing Leader in Phoenix, AZ. In this role, you will lead engineering activities, optimize processes, and contribute to business development... ...staff and oversee multidisciplinary teams for project execution. Candidates should have...Flexible hours
- Your future role on our team As a Mineral Processing Leader, you’ll provide technical leadership and strategic direction for metallurgical and process... ...execution and ensure that processing solutions are optimized for performance, operability and cost efficiency. You’ll...Work at officeWork from homeFlexible hours
- ...supply chain firm in Phoenix is seeking a dedicated Supply Chain Manager to oversee operational efficiency and resolve urgent issues. The role emphasizes collaboration with suppliers and internal teams to ensure timely delivery and enhance profitability. The ideal candidate...
- BBA Consultants, based in Phoenix, Arizona, is seeking a Mineral Processing Leader to provide technical leadership in metallurgical and process design. You will lead multidisciplinary teams, optimizing processing solutions while supporting business development. The ideal...Flexible hours
- ...Staffing in Phoenix seeks a Senior Accounting Manager to lead and optimize the accounting function. This senior role focuses on process improvements, close management, and... ...informed business decisions. You will oversee a team, handle job costing and WIP, and ensure GAAP...
- ...billion automated optimizations per second, the... ...the entire customer journey. The most... ...StackAdapt is hiring a Manager, Client Services (MCS) to lead... ...and develop a team of Account Managers... ...a proven people leader with a strong... ...tools, streamlined processes, or enhanced...Local areaRemote workWork from homeHome office
StackAdapt
Phoenix, AZ4 days ago - ...Description The Director of Customer Service oversees the strategic and operational management of the Customer Service... ...for leading diverse teams across the US as well... ...policies and procedures to optimize support operations. Drive continuous process improvement initiatives...Flexible hours
SightPlan
Phoenix, AZ3 days ago - ...company, seeks a Director of Customer Service to oversee a nationwide and offshore team, shaping strategic... ...resident and property manager support. The role requires building scalable processes, managing KPIs and SLAs... ...product and engineering to optimize the support experience....
SmartRent
Phoenix, AZ2 days ago $100k
...Senior Manager, Client Services Location: Remote-US Salary: $100K + 15... ...daily operations across a team that oversee client relationships... ...excellence through process optimization and implementation of best... ...services, account management, or customer success At least 3...Permanent employmentFull timeTemporary workWork at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shiftArizona Staffing
Phoenix, AZ1 day ago- ...consulting firm is looking for a Business Process Owner - Contact Center to optimize and transform contact center processes. The role involves managing KPIs, implementing process... ...with various stakeholders to enhance customer experience. Ideal candidates have 3+...
- ...a Fulfillment Center Team Lead in Phoenix, Arizona... ...will support the Area Manager in operations, manage... ...quality control across processes. The ideal candidate... ...effective communicator and leader with strong... ...be involved in process optimization within the fulfillment...
- ...Customer Service Lead Ready to lead with heart? Bring your customer service... ...experience to a purpose-driven team. At Serenity, we're building... ...impactful, service-minded leaders who can connect, inspire, and... ...support them throughout the process. You'll also lead by example,...Full time
Serenity Healthcare, LLC
Phoenix, AZ2 days ago - Cox Automotive leads a Customer Care team to deliver exceptional service across channels. The Lead Customer Care... ...escalations, while driving ongoing process improvements. You will... ...Engineering, QA, and Workforce Management to optimize tools, training, and AI-powered...
- ...Director - Customer Service Hot Job PHOENIX,... ...Overview Level Management Position Type Full... ...customer service team. This position... ...support, payment processing, workforce management... ...customer service leaders effectively... ...implementations, workforce optimization initiatives, or...Full time
- ...class marketing tools and services, and access to an exclusive network. Manager, Client Success We're... ...our talented and growing team. In this role, you'll be... ..., and has a passion for process improvement and operational... ...opportunities to optimize and scale success Resourceful...Work at office3 days per week
$120k
Director, Voice of Customer/CX- Financial Services Phoenix, AZ | Compensation: $120,... ...nationally recognized wealth management platform that supports... .... Design, implement, and optimize VoC programs (surveys, feedback... ...analysis, closed‑loop processes). Oversee NIGO and quality...Local areaImmediate startMonday to Friday- ...mission-driven global leader in precision... ...created Sr. Dir. of Customer Service Excellence role... ...high-performing teams and an operation-... ...intersection of people, process, and performance.... ..., and escalation management. This role is... .... Maintain optimal performance across...Full timeLive inWork at officeFlexible hoursWeekend workAfternoon shift
- ...investors own and manage SFR homes, and... ..., tools and services that enable our... ...at scale. Our team is collaborative... ...primary on-site leader responsible for... ...Application & Lease Processing Guide... ...Provide exceptional customer service to... ...technological advances to optimize investor...Full timeLocal areaFlexible hours
$79k - $94k
GBTS is seeking a Billing Manager in Phoenix to lead the billing team and ensure accurate processing of invoices and payments. The role emphasizes leadership and collaboration across departments to optimize financial operations. Qualified candidates will have a Bachelor...$17.5 - $22.5 per hour
...Customer Service Lead $17.50 - $22.50 per hour General purpose of job: The Customer... ...CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping... ...to offer expert advice, while also processing and completing transactions. In addition...Hourly payFull timeShift workEarly shift- ...Industrial Technologies is hiring a full-time Customer Service Manager in Phoenix, AZ. You will lead the service center team, drive day-to-day operations, and partner... ...achieved. A strong emphasis on communications and process improvement is evident throughout the role....Full time
- ...: Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital... ...Responsibilities: Collaborate closely with management to enhance operational processes, ensuring compliance with best practices...Work experience placementWork at office
Ricoh Americas Corporation
Phoenix, AZ2 days ago $124k - $280k
...SummaryThe OpportunityAs a Customer Managed Services - Senior Manager, you will... ...applications, focusing on optimizing operational efficiency for... ...results, motivating and coaching teams to solve complex problems.... ...large projects, innovate processes, and maintain operational excellence...Full timeH1b
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Manager: Team Leader & Process Optimizer. Be the first to apply!
Related searches
- customer experience team leader Phoenix, AZ
- customer success lead Phoenix, AZ
- customer service team manager Phoenix, AZ
- customer success coordinator Phoenix, AZ
- customer success team lead Phoenix, AZ
- customer service team lead Phoenix, AZ
- customer experience lead Phoenix, AZ
- customer service coordinator Phoenix, AZ
- airline customer Phoenix, AZ
- customer engineer Phoenix, AZ