Customer Support Engineer - AI Platform & Debugging
Happy Robot
HappyRobot Inc. is hiring a Customer Support Engineer to join our hybrid SF-based team. You’ll work directly with customers to triage issues, debug problems, and ensure they maximize value from HappyRobot’s AI platform. You’ll blend technical support with customer engineering, diagnosing issues, designing quick solutions, and collaborating with engineering and product to improve the platform. Ideal candidates have strong fundamentals, experience with APIs, full-stack basics, and familiarity with #J-18808-Ljbffr Happy Robot
- Technical Support Engineer We're building the first voice interface a billion... ...experience to every single customer, regardless of their plan or... ...own, often with the help of AI. You'll need creativity,... ...tools, understanding APIs, and debugging software issues even if you'...SuggestedH1bWork at officeImmediate startRemote workRelocationVisa sponsorshipFlexible hoursShift work
- Customer Support Engineer At Rox, we believe in empowering people to do their best work. Our platform supercharges sellers with autonomous revenue agents... ..., and sovereign AI, while serving dominant AI... ...answer forever. If you like debugging under pressure and raising...SuggestedRelocation
$150k - $200k
...Us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy,... ...The Team The Technical Support Team is usually the first... ...incident.io and our customers. We’re part of Product... ...directly with Engineering, to debug integration issues,...Suggested$140k - $170k
Technical Support ManagerAbout the role: We are looking... ..., self-motivated, customer-focused manager to lead... ...of high energy Support Engineers. In this role you will... ...experience supporting data platforms in an enterprise environment... ...About us: Sigma is the AI Apps and agentic...SuggestedFull timeWork experience placementWork at office$145k - $170k
...only vertically integrated AI infrastructure company built... ...work of your career, help our customers and partners advance their... ...GPU compute power. As a Cloud Support Engineer, you'll play a crucial role... ...Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP)....SuggestedFull timeTemporary work$72 per hour
Voice AI Platform LeaderVoice AI that resolves, not transfers. Most... ...x enterprise ARR growthThe customers: Amazon Ring, ServiceTitan,... ...manage a world-class L1 Support Engineering team dedicated strictly to... ...tier" technical guides and debugging snippets tailored to complex...$163k - $204k
...their craft and their customers. With teams in... ..., and New York, we support more than 500,000 small... ...philosophy . AI is a fundamental part... ...the Application Engineering team, which supports the platforms we use to deliver exceptional... ...to write, review, debug, and document code...Full timeWork at officeLocal areaRemote work2 days per week3 days per week- Mercor connects elite creative and technical talent with AI research labs and is hiring a Customer Success Engineer (LatAm) for a remote contract role overlapping Pacific Time. You will debug web apps, guide customers, and work with product and engineering teams. Ideal...Remote jobContract work
- ...our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial... ...combine technical expertise with customer-facing skills to support and innovate... ...logs, as well as the tools and platforms used for their management and...Full timeImmediate startRemote workFlexible hours
- ...Originally, SFC was an AI lab that bought too... ...contracts that let our customers sublease. More than anyone... ...ll Do Customer-Facing Support Own inbound support... ...compute, networking, and platform layers, spanning both... ...or external party (engineering, colo partners, hardware...Long term contractWork at officeLocal areaVisa sponsorshipShift work
$75k - $109k
Technical Support EngineerLiveRamp is shaping the future of responsible... .... As consumers embrace new AI-driven experiences, the LiveRamp... ...operate, powering deeper customer insight and measurable performance... ...to add a Technical Support Engineer to the team. This is an individual...Work at officeWorldwide2 days per week$217k - $312.2k
...running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve... ...scale our customer base 100x and support the future of agentic AI workloads... ...Workspace experience.As a Senior Engineering Manager on the Workspace Platform...Local areaWorldwide$190k - $260k
...the world's best data and AI infrastructure platform so our customers can use deep data... ...their business. Founded by engineers — and customer obsessed... ...seamless escalation to a support agent when necessary. As... ...resiliency improvements, and debugging in live environments....Local areaWorldwide$160k - $220k
...Category Software Engineering Job Details... ...re Salesforce, the Customer Company, inspiring... ...of business with AI+ Data +CRM. Leading... ...business as the greatest platform for change and in... ...Platform Support (HDPS) develops and... ...platform, diagnosing and debugging deployment issues,...Full time$216k - $270k
...mission is to develop reliable AI systems for the world's most... ...domain expertise.About our Customer Platform team: Our Customer Platform... ..., back-end, system design, debugging and testingDeliver experiments... ...and processes of a growing engineering teamInspire and mentor less...Full time$145k - $170k
...only vertically integrated AI infrastructure company built... ...work of your career, help our customers and partners advance their... ...GPU compute power. As a Cloud Support Engineer, you'll play a crucial role... ...Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP)....Full timeTemporary work$100k - $120k
...around the country for customers to experience & enjoy.... ...a hands-on Product Support Engineer to bridge customer operations... ...new features, AI-enabled capabilities,... ...and external systems, platforms, and connected equipment... ...and ability to read, debug, and modify existing source...Work at officeRemote work- Pylon Support Role This is a unique opportunity to work on standing... ...up the support function at a customer support company! You'll be... ...Work closely with product and engineering to fix bugs and troubleshoot... ...processes, new features, and AI Requirements Located in (or will...Work at officeRelocation
$150k - $250k
...payments and financial platform for global businesses.... ...” end-to-end. You use AI to work smarter and... ...company, from Finance to Engineering, to solve hard... ..., provide world-class support, and drive outcomes that... ...uses to connect with our customers and work together every...Temporary workLocal areaRemote workWorldwide$141.7k - $250.8k
...Technical Solutions Engineer and tech subject... ...touch specialized support and tailored technical... ...most strategic customers in the Digital... ...UI metrics, Mosaic AI Model Service, DAGs... ...performance tuning, debugging, and effectively... ...Databricks Data + AI Platform to build and scale...Local areaWorldwideNight shift$34.25 - $50 per hour
...responsible use of data and AI. We believe that ensuring... ...the first technology platform for responsible data use... ...'re looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role... ...troubleshoot API calls. Debug and troubleshoot...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$85k - $130k
...FranciscoEngineering - Support Engineering /Full-time /On-... ...You will interact with customers daily and help them on... ...becoming payment processing platforms, all while improving... ...ticketsTroubleshoot, debug, and document technical... ...artificial intelligence (AI) tools to support...Full timeWork at office$10 per hour
...proud to have the support of the best investors... ...the Flexport Platform with the external... ...Integration Support Engineer to join our team!... ...Flexport and our customers and partners.. You... ...various tools to debug/monitor the transactions... ...working with AI/LLMs to debug/triage...Permanent employmentWork experience placementFlexible hours- ...upgrade manufacturing. We are engineers with deep experience across... ...into products, as well as AI-driven tools that highlight... .... Our company, like our platform, is designed for upgrades. We... ...the role: As the lead of Customer Support, you will own customer issues...Work at officeFlexible hours
- Design, build, and operate agentic AI systems and secure, scalable backend infrastructure for automating customer support and compliance workflows. Lead complex AI projects... ...and product teams, and strengthen engineering quality through reviews, mentoring, and on...
$170k - $205k
...vertically integrated AI infrastructure... ...career, help our customers and partners advance... ...a Senior Software Engineer for our Billing... ...Crusoe Cloud’s billing platform. This role sits... ...Customer Success, and Support teams to align on... ..., alerting, debugging, and automated reconciliation...Temporary workFlexible hours$160k - $200k
...their craft and their customers. With teams in... ...Francisco, and New York, we support more than 500,000... ...Rewards philosophy.AI is a fundamental part... ...Machine Learning Platform and Infrastructure Engineer to join our ML Platform... ..., run, monitor, debug, and retrain ML and...Full timeWork at officeLocal area2 days per week3 days per week$130.6k - $192k
...TeamDoorDash’s GenAI Platform team sits within... ...for Generative AI at DoorDash, with... ...serving and inference engines, fine-tuning and... ...tuning that power real customer and internal... ...Build platforms that support rapid... ...including observability, debugging, reliability, incident...Hourly payWork at officeLocal areaRemote workFlexible hours$117.2k - $176.7k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...This role is pitched at engineers who are strong in... ...the pipelines you own, debug production failures, and... ...benefits and resources support you to find balance and...Full timeWork experience placement- ...Description Apply now: Onsite IT Support Engineer, Onsite - San Francisco Bay... ...presence for a fast-growing AI company in the Bay Area,... ...in-person communication and customer service skills, with comfort... ...or comparable EDR/MDR platforms Background supporting multi...Contract workWork at officeLocal areaImmediate startWork from home
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