Senior Manager, Project Manager eHR Strategic Operations

Senior Manager, Project Manager – eHR Strategic Operations. Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. General Responsibilities Executive Governance & Decision Support: Drive the operating rhythm of our Enterprise HR leadership team. Design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision‑making. Strategy Architecture: Support the drafting and evolution of our multi‑year HR strategy. Help build the roadmap and ensure alignment across the enterprise. Organizational Health & Reporting: Define and own the metrics that matter. Manage reporting on key objectives and organizational health, providing data‑driven insights for leaders. High‑Stakes Communications: Draft communications for executive forums, from framing and pre‑reads to synthesis of complex discussions into actionable outcomes. Culture Advocacy: Act as a culture‑carrier. Design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR organization. AI Enablement & Process Innovation: Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, driving greater efficiency in data synthesis, reporting, and team process optimization. Who you are A Strategic Problem Solver: Take a messy, ambiguous problem and break it down into a structured workstream. Think three steps ahead of the current meeting. An Operations Leader: Build processes rather than just follow them. Proven track record of managing complex, cross‑functional initiatives in a fast‑paced environment. A great People Leader: Embrace the People Leader Success Profile, providing inclusive and empowering leadership to a strategic, highly‑visible team. Executive Ready: Comfortable presenting to and influencing senior leaders. Manage up effectively and provide courageous feedback when necessary. Growth‑Oriented: Currently a high‑performing Senior Manager with ambition and an “owner” mindset to advance your career journey. Intellectually Curious: Ask why, explore, and share bold ideas. Comfortable with ambiguity, hungry to learn, and eager for new challenges. Do‑er: Bias toward action, try new things, learn from failures, get around roadblocks, and stay focused on goals. Team Player: Work with diverse people and drive the team toward a common goal. Prioritize team success and establish long‑lasting relationships. Basic Qualifications Bachelor’s Degree or Military experience At least 6 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role, or a combination of these At least 1 year of experience in roadmap alignment, governance structures, and change management At least 3 years of experience working with senior stakeholders across different business functions At least 3 years of experience writing communications and presentations for leadership and non‑leadership audiences At least 3 years experience as a People Leader Preferred Qualifications Exceptional writing and visual storytelling skills Highly organized with great attention to detail Exceptional communication and collaboration skills Excellent problem‑solving and influencing skills 4+ years experience as a People Leader 3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high‑level meetings and events 3+ years of experience driving organizational change and operational excellence 2+ years of experience as a Chief of Staff 2+ years of experience working closely with executives Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery Benefits Salary range – McLean, VA: $177,700 – $202,800; Richmond, VA: $161,500 – $184,300 for Sr Manager, Project Management Eligibility for performance‑based incentive compensation, including cash bonus(es) and/or long‑term incentives (LTI) Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well‑being At this time, Capital One will not sponsor a new applicant for employment authorization for this position Equal Opportunity & Diversity Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One