Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to support mortgage post-closing activities for a respected financial services organization in Austin, Texas. This Long-term Contract position focuses on reviewing closed loan files, maintaining accurate documentation, and helping ensure packages are completed and delivered on schedule. The role works closely with internal departments as well as external partners involved in the loan process, making it ideal for someone who is organized, responsive, and comfortable in a fast-moving environment.

Responsibilities:
• Examine completed loan packages to confirm documents are accurate, fully signed, and aligned with company, regulatory, and investor expectations.
• Resolve missing or incorrect paperwork by coordinating with internal stakeholders and external closing partners to bring files to completion.
• Arrange and maintain loan documents in the required sequence for collateral handling and investor submission.
• Scan, upload, and update records within document repositories while keeping file management consistent with established standards.
• Monitor outstanding items such as recorded documents, title-related paperwork, and lien releases to ensure timely follow-up.
• Prepare collateral packages for shipment to custodians and send final post-closing files to investors within required service timelines.
• Track delivery deadlines closely and escalate risks that could affect compliance or investor turn times.
• Partner with processing, closing, and quality review teams to support smooth post-closing workflow and accurate file completion.

• Strong organizational ability with proven experience handling detailed documentation and high-volume file management.

• Proficiency with Microsoft Outlook, Word, and Excel; familiarity with SharePoint is also expected.

• Ability to manage sensitive information with professionalism, accuracy, and discretion.