Billing and Collections Specialist
Apex, Town of (NC)
Overview Performs intermediate-level customer service and administrative duties, including processing utility payments, assisting customers in person and over the phone, addressing billing inquiries and service complaints, submitting work requests, and maintaining accurate records. Responsible for opening and closing daily cash balances and ensuring proper reconciliation of transactions. Responsibilities Process utility payments and maintain accurate records. Assist customers in person and over the phone with inquiries and service issues. Address billing inquiries and service complaints in a timely and professional manner. Submit work requests and ensure proper documentation and follow-up. Open and close daily cash balances and reconcile transactions. Reporting and Supervisory Information Reports to the Assistant Billing & Collections Manager. This position does not have supervisory responsibilities. #J-18808-Ljbffr Apex, Town of (NC)
Vacancy posted 1 day ago
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