Program Analyst, Informatics Mid-Level

Role Description

Provides mid-level analytical support focused on measuring the effectiveness of informatics programs, business processes, and surge-support activities. This role must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs.

• Use source data to evaluate the effectiveness of programs and business processes.
• Use qualitative and quantitative analytical skills to assess the effectiveness of the operations.
• Effectively manipulate data to present program status and make recommendations on improving business processes.
• Collect, analyze, and report metrics for Weekly Meeting and Report (PWS 4.2.B) and Monthly Report (PWS 4.2.D).
• Analyze issue trends, ticket velocity, and training completion data.
• Assist with readiness assessments and gap analyses under the IAP-to-EIWMP incorporation effort.
• Prepare data packages that feed the Informatics Surge Readiness Index.

Qualifications

• Bachelor’s degree.
• Minimum 5 years of experience in program analysis, preferably with clinical informatics or VA healthcare experience.
• Strong qualitative and quantitative analytical skills.

Requirements

• Experience with VA clinical informatics programs or EIWMP.
• Proficiency with Power BI, ServiceNow reporting, or similar tools.
• Familiarity with LPM/Agile metrics and PI reporting.

Company Description

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.

• Founded: 2012
• Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.