FSL Operations Associate - Loan Operations

FSL Operations Associate – Loan Operations

Russell Tobin’s client is seeking an FSL Operations Associate to support a Financial Services Lending (FSL) Operations team responsible for servicing bilateral and syndicated loan portfolios. This role focuses on processing loan transactions, coordinating with clients and lending partners, managing exceptions, and ensuring accurate and timely recording of loan activity in accordance with internal controls and operational procedures.

Position Details

• Location: Baltimore, MD
• Pay Rate: $23-$24/hour
• Contract Length: 12 months
• Employment Type: Temp-to-perm

What You’ll Be Doing

• Process borrowing, funding, settlement, and paydown requests received from clients and administrative agents.
• Ensure loan transactions are accurately recorded in the firm's books and records.
• Prepare and distribute transaction and lifecycle notices, including funding, paydown, and rate-setting notices.
• Prepare and distribute periodic interest and fee invoices to clients.
• Reconcile interest and fee amounts received from third-party administrative agents and ensure accurate processing.
• Review daily exception and break reports, including cash suspense and past-due items.
• Investigate discrepancies, identify root causes, and take appropriate action to resolve outstanding issues.
• Respond to client, agent, and internal stakeholder inquiries.
• Partner with Business Unit teams, Financial Controllers, and other internal groups to resolve operational issues.
• Support process improvements and maintain compliance with established procedures, controls, and books-and-records requirements.

What You Bring

• 2–5 years of commercial loan experience, including loan syndication.
• Hands-on experience in commercial loan operations, loan servicing, or syndicated lending.
• Understanding of loan activity, including borrowing, funding, settlement, paydowns, interest, and fees.
• Strong attention to detail and ability to manage time-sensitive transaction requests.
• Experience reviewing reconciliations, investigating discrepancies, and resolving operational exceptions.
• Strong written and verbal communication skills, including the ability to interact professionally with external clients, agents, and internal stakeholders.
• Ability to work independently while collaborating effectively across multiple teams.
• Strong organizational and problem-solving skills.

Ideal Candidate

The ideal candidate has 2–5 years of hands-on commercial loan and loan syndication experience, with a strong understanding of loan servicing, transaction processing, reconciliations, and exception management.

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation