Customer Service Representative (Temporary)
$23 per hourArthur J Gallagher & Co
Customer Service Representative
Are you passionate about helping people and providing exceptional customer service? We're looking for a Customer Service Representative to support employees as they transition their pension and retirement plans. In this role, you'll serve as a trusted resource, guiding participants through their benefits while delivering a high-quality customer experience.
What We Offer
- Competitive pay: $23/hour
- Temporary opportunity through the end of the year, with potential to be converted into a Gallagher employee
- No weekends! Regular schedule: Monday-Friday, 9:00 AM - 5:00 PM
- Fully onsite role at our Bloomington location: 3600 American Blvd W, Bloomington, MN 55431
- Comprehensive training provided
How You'll Make An Impact
- Answer inbound calls from participants regarding pension and retirement plans
- Make outbound calls as needed to support participant requests
- Educate individuals on benefit options, plan details, and enrollment processes
- Accurately document customer interactions in internal systems
- Process enrollment forms and perform data entry
- Prepare and distribute plan documents, forms, and other participant communications
- Deliver professional, compassionate, and efficient customer service on every interaction
About You
- High school diploma or equivalent
- At least 1 year of customer service experience
- Strong data entry and typing skills
- Comfortable learning and navigating multiple technology platforms
- Excellent communication and problem-solving abilities
- Detail-oriented with a commitment to accuracy
If you enjoy helping people, thrive in a fast-paced environment, and are looking for an opportunity with growth potential, we'd love to hear from you!
Arthur J Gallagher & CoVacancy posted 3 days ago
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