Senior Business Analyst

Senior Business Analyst

Austin, Texas (Hybrid: 20% mandatory onsite, 80% optional remote)

The Business Analyst will perform advanced business analysis and user experience design to deliver effective, user-focused solutions. This role ensures design decisions align with industry best practices, agency standards, and research-driven principles. Acting as the link between stakeholders and the development team, the Business Analyst will be engaged throughout the software development life cycle, from gathering requirements to post-implementation enhancements.

Key Duties & Responsibilities:

• Analysis: Lead the elicitation, documentation, and validation of business and technical requirements from stakeholder interviews
• Design: Create wireframes, mockups, and user experience workflows that follow best practices and meet user needs
• Process Improvement: Conduct business process re-engineering and recommend solutions to improve efficiency
• Development Support: Assist in defining user stories and use cases that align with established analysis standards
• Lifecycle Management: Oversee requirements through all stages of the software development life cycle, including post-implementation updates
• Collaboration: Partner with product teams, stakeholders, and customers to align solutions with project goals
• Communication: Facilitate discussions, lead meetings, and ensure clear, concise communication across teams

Minimum Qualifications (Required):

• Requirements Gathering: 8+ years eliciting requirements from customers and preparing detailed documentation
• SDLC: 8+ years working through all phases of the software development life cycle
• Process Optimization: 8+ years improving processes through business process re-engineering
• User Stories: 8+ years creating user stories and use cases aligned with best practices
• UX Design: 8+ years producing wireframes and mockups based on UX standards
• Facilitation: 5+ years leading meetings, workshops, or collaborative sessions
• Writing: 5+ years producing clear, organized, and well-structured documentation

Preferred Qualifications:

• Requirements Tools: Experience with Modern Requirements software
• Tracking Tools: Experience with Atlassian Jira
• Public Sector: Experience working in or with a state or local education agency
• Programs: Experience supporting Teacher Incentive Allotment (TIA) initiatives