Business Analyst, Branded Cards Strategy & Analytics
$77k - $133kWells Fargo
Wells Fargo Credit Cards is on an ambitious journey to build a best-in-class organization, and Business Analysts will play a central role in shaping the strategy and future direction of the business. As part of our transformation, you'll work at the intersection of business strategy, product, marketing, credit, risk, analytics, operations, and customer experience to solve complex business problems, identify growth opportunities, and develop data-driven strategies that deliver business value. Our vision is to develop versatile, multi-skilled leaders who can think strategically, analyze business performance, evaluate P&L impacts, and translate insights into actionable strategies. You'll gain broad exposure across the Cards business while developing skills in strategic problem-solving, portfolio and customer strategy, business case development, and general management. Join us for a unique opportunity to help shape the future of the Branded Cards business, drive meaningful business outcomes, and build a strong foundation for long-term career growth. In this role, you will:
- Exercise independent judgment and problem solving to deliver complex profit and loss (P&L) initiatives related to business product and customer performance, marketing outcomes, or operational efficiency while demonstrating ownership of deliverables to support ideation, design, execution, and measurement
- Contribute to business cases across multiple domains including marketing acquisition, credit risk, and analytics by translating product and customer growth strategy into clear analysis plans and by evaluating credit risk, operational impacts, and return on investment trade-offs
- Frame complex and ambiguous business problems, combining product and customer insights, and develop recommendations based on data modeling using hypothesis-driven approaches
- Build queries, models, and dashboards to analyze and display data for decision discussions
- Develop an understanding of how product variables and features impact customer conversion and go-to-market
- Monitor post-launch performance and identify and document emerging risks by analyzing performance data, customer behavior, and marketing results
- Collaborate and consult with a variety of stakeholders including marketing acquisition, finance, analytics, risk, product delivery, technology, and operations
- 2+ years of business analysis, strategy, product, marketing, finance, credit risk, or related analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor’s degree in Business, Finance, Economics, Statistics, Analytics, Mathematics, Engineering, Computer Science, or a related quantitative field.
- Experience leveraging SQL, Python, Excel, Tableau, Power BI, or similar tools to extract, analyze, model, visualize, and communicate data-driven insights.
- Strong analytical, business analysis, and structured problem-solving skills with the ability to translate complex business challenges into actionable recommendations.
- Experience analyzing credit cards, consumer lending, payments, banking, fintech, or financial services portfolios to identify trends, risks, growth opportunities, and performance drivers.
- Demonstrated ability to apply strategic thinking and data-driven decision-making to improve customer, portfolio, product, and business outcomes.
- Knowledge of customer acquisition, engagement, retention, portfolio management, credit risk, fraud, marketing analytics, or related cards business functions.
- Strong written and verbal communication skills, including the ability to develop business cases, present findings, tell compelling data-driven stories, and influence stakeholders at all levels.
- Experience conducting customer, market, competitive, and portfolio analysis to support strategic business decisions and growth initiatives.
- Proven ability to partner effectively with cross-functional teams and business leaders to drive strategic initiatives, process improvements, and measurable business results.
- Demonstrated intellectual curiosity, adaptability, and the ability to thrive in fast-paced, ambiguous environments while managing multiple priorities.
- Ability to work independently while collaborating effectively across teams and stakeholders.
- Consulting, strategy, business transformation, or financial services analytics experience preferred.
- Willingness to work on-site at one of the stated locations on the job opening.
- This position offers a hybrid work schedule.
- Relocation assistance is not available for this position.
- 2200 Concord Pike, Wilmington, DE 19803
- 550 S Tryon St Charlotte, NC 28202
- 401 Las Colinas Blvd W Bldg A Irving, TX 75039
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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