Account Manager - Employee Benefits

Account Manager

Our team is growing, and we are looking for an Account Manager on our large group Employee Benefits team. As an Account Manager, you will service an assigned book of employee benefits clients. These clients consist of groups with 25-100 lives. You may also provide support to other members of the account management team as needed.

In this role, you will:

• Support Account Executive in servicing assigned book of benefits accounts
• Build and maintain client relationships
• Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
• Assist clients with resolution of claims, billing, and other day-to-day service issues
• Maintain electronic filing and required data in Benefit Point (agency management system)
• Attend and present in client meetings and open enrollment meetings as needed
• Prepare, print, and, in some cases, deliver communication material to clients
• Review contracts, plan documents, and plan summaries for accuracy
• Prepare benchmark reporting
• Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
• Participate or assist in the new business process

What you offer us:

• 2-5 years of experience within employee benefits, human resources, or a related field
• Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)
• High school diploma required, college degree preferred
• Proficiency in MS Office
• Excellent written and oral communication skills
• Excellent organizational and prioritization skills
• High attention to detail essential
• Client presentation experience preferred
• Hybrid work schedule; must be onsite at the designated office location a minimum of three days per week

What we offer you:

• A rewarding job that helps local businesses in the community
• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
• Generous time-off policies
• A work/life balance because that's important for all of us
• Learn from the expertise of your coworkers
• Growth - HUB is growing, and so can your career
• Be part of a motivated team
• Additional benefits based on qualifications of applicant

This is a hybrid role, requiring three days per week in the office. The posting end date is September 15, 2026. This may change depending on the volume of applicants.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.