Quality Assurance Supervisor

Quality Assurance SupervisorBakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the US food industry! We are a baked goods manufacturer that emphasizes delicious, premium, and authentic recipes using only the very best ingredients. Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.The Quality Assurance Supervisor is responsible for continuously seeking improvement opportunities to enhance efficiency while ensuring that Food Safety & Quality (FS&Q) programs, policies, and procedures are effectively implemented and monitored. This role involves developing a high-performing team of quality assurance technicians, fostering a strong food safety and quality culture, and prioritizing tasks based on criticality to not only meet but exceed internal and customer expectations in a fast-paced environment.This position reports to the QA Manager. This opening is for a 2nd Shift position.Responsibilities:Lead the development of a high-performing team of Quality Assurance (QA) technicians through training, goal setting, and performance management.Monitor and verify the implementation and effectiveness of Food Safety and Quality systems, ensuring compliance and continuous improvement.Conduct internal audits, manage Corrective and Preventive Actions (CAPA), and facilitate external audits and inspections.Oversee daily FS&Q checks, manage product holds, and determine dispositions based on quality analysis.Support cross-functional teams, including R&D and production, on special projects and process improvements.Oversee the calibration of equipment to ensure accurate and reliable measurements and ensure certifications and related training are completed on time.Partner with production and management teams to implement quality initiatives and resolve issues effectively.Serve as the primary liaison with third-party providers for pest control, chemical supplies, and microbiological labs.Directly manage a team of QA technicians, fostering professional growth and accountability.In addition to the specific duties outlined, you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.Requirements:Bachelor's degree in food science, chemistry, microbiology, life sciences or equivalent preferred.Experience:Minimum 3-5 years of supervisory experience in Quality Assurance within a food manufacturing environment.Preferred Qualifications:Additional certifications in quality or food safety management (e.g., HACCP, SQF).Experience with quality management systems and process improvement methodologies.Skills:Strong critical thinking, analytical and problem-solving skillsContinuous improvement mindsetAbility to multitask and have excellent time management skillsHave flexibility when new priorities arise and have a depth of knowledge in qualityEffective verbal, written, interpersonal and presentation communications skillsProficiency with Microsoft Office Suite and systemsAbility to create work documents, identify trends and configuring metricsThorough understanding of GMP, SOP's, FDA regulationsMust work on process level and eventually organizational level.Physical Requirements:Ability to stand in place for extended periods of timeAbility to walk, sit, bend, kneel, climb, and stoop for extended periodsAble to ascend and descend from stairs and or laddersLift/Carry/Move heavy objects-(up to 50 lbs.)Use hands to handle, control or feel objectsSeeing (vision-distance) details of objectsAbility to read/comprehend safety signage and warning signsAbility to hear sounds for different recognitionMake quick precise adjustments (machinery)Ability to use one or two hands to grasp, move, or assembleReact quickly using hands, fingers, or feetAbility to do required personal protective equipment required and defined by taskAbility to work with chemicalsAbility to do required good manufacturing process equipment (Clean provided uniform, hair restraints, beard covers, nitrile gloves, designated plant safety footwear)Ability to remove required good manufacturing process equipment upon exiting plant floor.Perform appropriate hand sanitation requirementsJob Type: Full Time, In-person ExemptLocation: Easton, PaBenefits and Perks:Competitive salary and performance-based bonus incentives.Comprehensive health, dental, and vision insurance packages.Employer-paid life insurance and long-term disabilityFlexible spending accounts (FSA).Additional supplemental insurance program offered, including life, critical, accidental, short-term disabilityFree stress-management counseling and discounts on health and fitness products.Generous PTO policy and 401k plan with a 3% employer match.9 paid company holidays40% discount on all company products.We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.