Medical Front Office

Medical Front Office Representative

A reputable medical office in Phoenix is seeking a dependable, patient-focused Front Office / Medical Receptionist to support a busy clinic environment. As a third-party recruiter, I'm hiring on behalf of a confidential healthcare client that needs someone who can jump in quickly, keep the front desk running smoothly, and deliver a welcoming experience for every patient.

What You'll Do (Key Responsibilities)

• Greet patients, manage check-in/check-out, and ensure accurate demographic updates
• Answer high-volume inbound calls, route messages, and provide excellent customer service
• Schedule/reschedule appointments and help manage provider calendars
• Verify insurance, confirm eligibility, and collect co-pays (as applicable)
• Maintain accurate documentation in the EHR/EMR and follow HIPAA guidelines
• Support day-to-day front office workflow (scanning, faxing, filing, records requests, etc.)
• Communicate effectively with clinical staff to keep patient flow organized and efficient

What We're Looking For

• Prior experience in a medical front office, patient access, or clinic receptionist role (preferred)
• Comfort with multi-line phones, scheduling, and fast-paced patient-facing work
• Experience with EHR/EMR systems (Epic/Centricity/NextGen/eClinicalWorks or similar is helpful)
• Strong attention to detail (accuracy with patient info + insurance)
• Professional communication, reliability, and a team-first attitude
• Bilingual skills (Spanish/English) are a plus, but not required

Why This Role

• Competitive pay range: $18–$22/hr
• Great opportunity to build healthcare administrative experience in a busy Phoenix clinic
• Supportive environment with hands-on training and clear processes

Pay Details: $18.00 to $22.00 per hour

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply