Customer Account Specialist
Biovation Labs LLC
Job Summary: The Customer Account Specialist serves as a primary point of contact for assigned customers and supports the day-to-day management of client accounts. This role is responsible for building positive customer relationships, assisting with order management, coordinating customer requests, and ensuring a high level of service throughout the customer lifecycle. The Customer Account Specialist works closely with Sales, Operations, Production, Quality, and Supply Chain teams to help deliver an exceptional customer experience. Job Duties & Responsibilities: Customer Relationship Management
- Build and maintain professional relationships with assigned customer accounts.
- Communicate with customers through email, phone, virtual meetings, and in-person interactions as needed.
- Provide timely responses to customer questions, requests, and concerns.
- Deliver a high level of customer service and support throughout the order process.
- Assist customers with product launches, order placement, and account-related inquiries.
- Guide customers through internal processes and requirements.
- Coordinate customer requests with internal departments to ensure timely resolution.
- Maintain accurate customer records and account information.
- Monitor customer inventory levels and assist with forecasting needs.
- Follow up on open orders, production timelines, and shipment status.
- Communicate potential delays or issues proactively.
- Support inventory planning discussions with customers when applicable.
- Investigate and resolve customer concerns in a professional and timely manner.
- Escalate complex issues to management when necessary.
- Assist in identifying recurring customer issues and recommend process improvements.
- Document customer interactions and resolutions accurately.
- Maintain accurate records within ERP, CRM, and other business systems.
- Prepare reports, customer communications, and account documentation as needed.
- Support department projects and continuous improvement initiatives.
- High School Diploma or GED.
- 1-3 years of customer service, administrative support, or account coordination experience.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Outlook, Excel, Word, Teams).
- Strong organizational and time management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and follow-through.
- Associate's or Bachelor's degree in Business, Communications, or related field.
- Experience in manufacturing, supply chain, customer service, or account management.
- Experience working with ERP or CRM systems.
- Customer Focus
- Communication Skills
- Relationship Building
- Problem Solving
- Attention to Detail
- Time Management
- Teamwork & Collaboration
- Adaptability
- Accountability
- Organization & Planning
- Ability to sit, stand, and work at a computer for extended periods.
- Occasionally lift up to 20 pounds.
- Ability to communicate effectively in person, by phone, and electronically.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Account Specialist in West Valley, UT vacancy
$60.7k - $70.7k
...Strategy Project and Grants Management Assessments and Feasibility Studies PCG is seeking a dedicated and customer-focused Account Specialist to support youth transitioning from foster care and their families, including older youth turning age or 18. This role...SuggestedFor contractorsH1bWork at officeLocal areaRemote workWork from homePublic Consulting Group
Salt Lake City, UT2 days ago$80k - $110k
...time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Vincent Campo... ...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer...SuggestedFor contractorsWork at officeFlexible hoursState Farm
West Jordan, UT3 days ago$55k - $75k
...State Farm Independent Contractor Agent Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only...SuggestedFor contractorsFlexible hoursJuan Amoros
West Jordan, UT2 days ago$80k - $110k
...time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Vincent Campo -... ...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations...SuggestedFor contractorsWork at officeFlexible hoursState Farm
West Jordan, UT2 days ago- We're Hiring! We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using...SuggestedFor contractorsWork at office
Vincent Campo - State Farm Agent
West Jordan, UT2 days ago $80k - $100k
...off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Vincent Campo - State... ...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer...For contractorsWork at officeFlexible hoursState Farm
West Jordan, UT3 days ago- ...Additionally, the OSA provides front-line phone coverage and basic customer service support, assisting merchants and guiding both clients... ...and manage new hire credentials, system access, and required accounts • Ensure all onboarding steps are completed accurately and in...Work at officeLocal area
Eliot Management Group by Deluxe
Murray, UT4 days ago $40k - $45k
...underwriting, and operations Track and follow up on applications, documentation, and approvals Answer inbound calls and assist customers professionally Support onboarding and new hire setup Ensure compliance with internal processes and documentation standards...Full timeWork at officeLocal areaEliot Management Group by Deluxe
Murray, UT5 days ago- ...Employment Type: Contract-to-Hire Launch Your Career in Account Management Blue Chip Group's Beverage Division is seeking an organized, analytical, and customer-focused Account Support Specialist to support key customer accounts within our contract manufacturing...Contract workMonday to Friday
Balance Staffing, Salt Lake City, UT
Salt Lake City, UT14 days ago - ...advancement Responsibilities Office runner (bank deposit, delivery / pick up between stores and accounting, errands, etc.) Answer phones, direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the...Work at officeLocal area
Salt Lake Valley Gmc Truck
West Valley, UT5 days ago - ...Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental... ...processes. Deposit money into bank and apply the money to customers acct in Navision. Perform other duties required by the supervisor...Work at officeLocal area
Nucor Steel Auburn
Salt Lake City, UT3 days ago $22 - $26 per hour
...communities, and shaping a safer, more sustainable future. Accounts Payable Coordinator Thatcher Company, Inc. is seeking an... ...• Collaborate with internal departments and external vendors/customers to resolve billing and payment inquiries. • Maintain compliance...Temporary workThatcher Company, Inc.
Salt Lake City, UT3 days ago$42.4k - $47.4k
...Account Representative (Hybrid) As an Account Representative, you will enter a two-year training program to gain sales experience... ...Relationship Management : Cultivate strong relationships with customers in a designated territory to understand their business needs and...Kimball Midwest
Salt Lake City, UT4 days ago- ...Account Representative Full-Time, Permanent North America Western Region Graymont is a global leader in the production and marketing... ...operations. In this role, you'll work hands-on with customer accounts, support regional growth initiatives, and partner closely...Permanent employmentFull timeContract workWork experience placement
Graymont
Sandy, UT2 days ago - ...risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Primary Role: The purpose of the Benefits Account Coordinator is to ensure accuracy of HUB online enrollment...Work experience placementWork at officeLocal areaFlexible hours
HUB International
Sandy, UT2 days ago $23 - $30 per hour
...High-visibility customer-facing role. Opportunity to join a global aerospace/composites industry leader. About Our Client... ...satisfaction. Job Description Manage and maintain client accounts, ensuring accurate and up-to-date information in ERP systems....Hourly payWork at officeLocal areaMichael Page International Inc.
Salt Lake City, UT1 day ago$68.5k - $88k
...dispensaries (in-office dispensary, or referred to as an IOD). The MIDS Account Management team provides consultative support to specialty... ...low performing IODs to ensure enhanced performance Setup custom reports per customer request Monitor PSAO communications for...Temporary workWork at officeLocal areaImmediate startRemote workFlexible hoursCardinal Health
Salt Lake City, UT4 days ago$65k - $85k
...As a National Account Sales Representative , you will play a key role in driving sales growth across a select group of national account customers. You’ll partner closely with National Account Managers to bring large-scale customer strategies to life—serving as the face...Full timeWork at officeRemote work3 days per weekBunzl
Salt Lake City, UTa month ago$22 per hour
...Banking Customer Service Representative Location: South Jordan, UT Contract: 6 months Pay Rate: $22/hr (W2) Job Description: Seeking... ...Representative to handle inbound calls related to client account inquiries, online/mobile platform support, cash management services...Contract workTemporary workVeterans Sourcing Group LLC
South Jordan, UT1 day ago$70k - $90k
...at a Glance The Student Engagement Specialist is primarily responsible to ensure that... ...enroll in our programs, and works with our account management teams to ensure we are... ...Bachelor's Degree required ~3+ years customer service, student enrollment, or prior experience...Full timeFlexible hours3 days per weekCovista
Salt Lake City, UT5 hours ago$22 per hour
...Health, dental, vision, and life insurance ~ Health Savings Account with employer contribution ~401k with a 4% company match... ...goals Qualifications ~2+ years of hotel sales, hospitality, customer service, or related experience preferred ~ Valid driver's license...Hourly payWork at officeLocal areaFlexible hoursWestern States Lodging & Management
West Valley, UT5 hours ago$21.99 per hour
...Job title: Customer Service Specialist Location: South Jordan, UT Duration: 6months Pay rate: $21.99/hour Work Schedule Overview... ...cash management products, online services, and general account or financial-related inquiries. Successful applicants will...Work at officeImmediate startRemote workRussell Tobin
West Valley, UT3 days ago- ...A transportation services company in West Valley City is looking for a friendly and motivated Customer Service Representative. This role involves helping customers with U-Haul products, managing rentals using technology, and maintaining equipment. Candidates should have...
U-Haul
West Valley, UT21 hours ago - ...An automotive service company in West Valley City is looking for a Customer Service representative to handle all aspects of customer service and perform light clerical duties. Candidates are expected to engage with customers in a friendly manner and manage customer inquiries...
GREASE MONKEY
West Valley, UT21 hours ago $40k - $60k
...oriented professional to join their team. As a State Farm team member for A.J. Valenzuela - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities...For contractorsWork at officeA.J. Valenzuela - State Farm Agent
Salt Lake City, UT2 days ago$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...Remote workWork from homeFlexible hoursHMG Careers
Magna, UT4 days ago- ...Job Summary As a Customer Care Specialist, you will be an important part of a team who are really the face of OneMain Financial! You will often... ...responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit...Hourly payFull timePart timeLocal areaMonday to Friday
OneMain Financial
West Valley, UT4 days ago - ...has been serving employers, members, and providers for more than 90 years. We are committed to delivering exceptional service while fostering a culture built on collaboration, accountability, and respect. EMI Health is an Equal Opportunity Employer. #J-18808-Ljbffr...Part timeWork at officeMonday to FridayFlexible hours
EMI Health
Murray, UT4 days ago $75k - $100k
...grow your career in meaningful ways. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Paul Howell -... ...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations...For contractorsWork at officeMonday to FridayState Farm
Salt Lake City, UT3 days ago- ...Electrical is seeking a highly organized and detail-oriented Accounting Operations Coordinator to handle the daily processing of service... ...efficiency that directly impacts team performance and customer satisfaction. Responsibilities Review and close out all prior‑...Contract work
Intermountain Home Services LLC
Salt Lake City, UT5 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Account Specialist. Be the first to apply!
Related searches
- part time customer representative West Valley, UT
- customer service specialist West Valley, UT
- bilingual customer service representative spanish english West Valley, UT
- financial customer service representative West Valley, UT
- customer success specialist West Valley, UT
- service delivery representative West Valley, UT
- customer associate West Valley, UT
- logistics customer service representative West Valley, UT
- customer relations specialist West Valley, UT
- airline customer service agent West Valley, UT